Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Hohmann-Fiumano

Staten Island,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

36
36
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
05.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Managed opening and closing duties for pharmacy.

Licensed Filing Representative/Owner

FN Fabulous, LLC
10.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Established foundational processes for business operations.
  • Prepared job proposals efficiently to cover operating costs.

Administrative Assistant/Office Manager

Paul Toth Excavation, Inc.
07.2004 - 10.2019
  • Answered multi-line phone system, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Streamlined document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Prepared and filed various City agency forms. Represented company at Administrative hearings for violations, and attended City agency compliance workshops.


Administrative Assistant

Calvanico Associates, Inc.
06.1989 - 07.2004
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained inventory of office supplies and placed orders.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Executive Secretary - Secretarial

The Wood School
New York, NY

Skills

  • Team collaboration
  • Confidentiality and HIPAA
  • Point of sale systems proficiency
  • Customer service
  • Data entry
  • Prioritization and organization
  • Insurance processing
  • Patient profile setup
  • Supporting pharmacy operations

Certification

  • CNP - Certified Notary Public in Richmond County of the State of New York.

Timeline

Pharmacy Technician

Walgreens
05.2021 - Current

Licensed Filing Representative/Owner

FN Fabulous, LLC
10.2019 - Current

Administrative Assistant/Office Manager

Paul Toth Excavation, Inc.
07.2004 - 10.2019

Administrative Assistant

Calvanico Associates, Inc.
06.1989 - 07.2004

Executive Secretary - Secretarial

The Wood School

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Lisa Hohmann-Fiumano