Lisa Hollingsworth
Thibodeaux Restaurant & Spirits
El Dorado,AR
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Work History
Waitress/Head Bartender
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food recommendations to enhance guest experience.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accurate and prompt food preparation.
- Handled cash transactions and processed payments accurately at the end of shifts.
- Maintained cleanliness and organization of dining area throughout service hours.
- Trained new staff on restaurant procedures and customer service standards.
- Resolved guest complaints effectively, enhancing overall satisfaction levels.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Delivery Driver
- Delivered roofing materials efficiently to job sites while adhering to safety regulations.
- Operated delivery vehicles, ensuring timely and accurate deliveries within designated routes.
- Maintained accurate inventory records for delivered materials and supplies.
- Assisted in loading and unloading roofing materials, optimizing space utilization in vehicles.
- Communicated effectively with team members and clients regarding delivery schedules and requirements.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
CDL A OTR Driver
- Operated commercial vehicles safely and efficiently across long distances.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance and safety.
- Managed delivery schedules to optimize routes and minimize delays.
- Maintained accurate logs of driving hours, mileage, and fuel consumption
- Trained new drivers on vehicle operation protocols and safety procedures.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
- Adhered to federal and state regulations regarding transportation and safety standards.
Education
BBA
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Timeline
Waitress/Head Bartender
Thibodeaux Restaurant & Spirits
2010 - 2019Read More
Delivery Driver
Alamo Roofing
2001 - 2010Read More
CDL A OTR Driver
Thrasher Trucking Company
1987 - 2001Read More
Post University
BBA
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