Lisa Hollowell-Strickland
Wilmington,NC
Summary
Accomplished Accountant, Executive Assistant, and Human Resource Manager with extensive experience in financial analysis and reporting, ensuring precision and compliance in all aspects of financial management. Proficient in leveraging accounting software and possessing a deep understanding of financial regulations to enhance operational efficiency and streamline processes. Expertise in financial data analysis, budgeting, and tax preparation, alongside adept management of budgets, payroll, invoicing, and general accounting functions. Instrumental in maintaining full compliance with business operations while consistently adhering to budgetary guidelines.
Overview
27
27
years of professional experience
Work History
Accountant/Executive Assistant-Remote
Self Employed
Wilmington, NC
01.2024 - 12.2025
- Calendar and schedule maintenance. Screening calls, managing emails, Travel coordinator. Event and meeting planner. Document manager. Information management. Discretion and confidentiality. Supply ordering. Client interaction.
- Implemented efficient accounting systems and tools to streamline workflow and enhance financial record-keeping.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Collaborated with clients to establish effective budgeting strategies that align with business goals and objectives.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Managed comprehensive bookkeeping for diverse client portfolios, ensuring accuracy and compliance with regulations. (QuickBooks)
- Developed tailored financial reports to aid clients in strategic decision-making and budget forecasting.
- Analyzed financial data to identify trends, opportunities for cost savings, and areas for process improvement.
Campus Bookkeeper
St. Mark Catholic School
Wilmington, NC
08.2019 - 06.2023
- Managed accounts payable and receivable processes to ensure timely financial reporting.
- Reconciled bank statements, identifying discrepancies and maintaining accurate records.
- Processed payroll efficiently, ensuring compliance with applicable regulations and deadlines.
- Developed streamlined bookkeeping procedures to enhance operational efficiency and accuracy.
- Analyzed financial reports, providing insights to support budgeting and strategic planning efforts.
- Collaborated with faculty administration to align financial operations with school objectives and requirements.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Assisted with budget preparation and monitoring, contributing to better expense control.
Residential/Commercial Cleaning Technician
Self-Employed
Wilmington, NC
01.2011 - 05.2023
- Maintained cleanliness and sanitation standards in residential and commercial spaces.
- Utilized eco-friendly cleaning products to enhance safety and sustainability.
- Developed efficient cleaning routines based on client preferences and property conditions.
- Trained new cleaners on best practices for effective and safe cleaning techniques.
- Conducted thorough inspections post-cleaning to ensure quality assurance and client satisfaction.
- Managed scheduling and logistics to optimize service delivery across multiple clients.
- Implemented inventory tracking system for cleaning supplies to reduce waste and costs.
- Established long-term relationships with clients through consistent service excellence and communication.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Accounting Administrative Assistant
Clark, Newton & Evans, PA
Wilmington, NC
06.2018 - 02.2021
- Managed accounts payable and receivable processes to ensure timely and accurate financial transactions.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted in preparation of monthly financial reports, enhancing accuracy and compliance with accounting standards.
- Coordinated scheduling for client meetings, optimizing time management for accounting team effectiveness.
- Maintained organized filing system for financial documents, improving retrieval efficiency and data integrity.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Optimized financial tracking systems by cross-referencing data from multiple sources, identifying any inconsistencies or inaccuracies, and taking corrective action as needed.
- Contributed expertise in tax filing processes by compiling necessary information accurately and submitting required forms on time.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Safeguarded sensitive company information through strict adherence to confidentiality policies and procedures when handling financial records or transactions.
- Contributed to audit preparation by organizing relevant documentation and verifying the accuracy of financial statements for compliance purposes.
- Provided excellent customer service when liaising with vendors or clients regarding billing inquiries or account discrepancies resolution efforts efficiently.
- Coordinated purchasing activities for the department by obtaining quotes from vendors, preparing purchase orders, and tracking deliveries to ensure proper receipt of goods or services.
- Facilitated payroll processing by collecting employee hours worked, verifying rate changes, conducting audits for accuracy, and submitting timely adjustments when necessary.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Extended Substitute Teacher
New Hanover County Schools
Wilmington, NC
08.2014 - 05.2019
- Adapted lesson plans to meet diverse student needs and learning styles.
- Implemented classroom management strategies to maintain a positive learning environment.
- Provided individualized attention to students, fostering academic growth and confidence.
- Collaborated with teachers to support curriculum delivery and student engagement.
- Developed rapport with students, promoting a sense of belonging and motivation.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Owner/Operator
TLC Cleaning
Wilmington, NC
01.2011 - 12.2018
- Managed daily operations to ensure high standards of cleanliness and customer satisfaction.
- Implemented inventory management systems to optimize supply procurement processes.
- Established strong relationships with clients, resulting in repeat business and referrals.
- Oversaw scheduling and task assignments to maximize workforce productivity.
- Analyzed operational workflows, identifying areas for process improvement and cost savings.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Director of Operations
Westwind Holdings, LLC
Wilmington, NC
09.2013 - 02.2015
- Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
- Collaborated with executive leadership to align operational strategies with organizational goals and objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Managed accounts payable and receivable processes to ensure timely and accurate financial transactions.
- Coordinated scheduling for client meetings, optimizing time management for accounting team effectiveness.
- Facilitated payroll processing by collecting employee hours worked, verifying rate changes, conducting audits for accuracy, and submitting timely adjustments when necessary.
Accountant Manager
The Yahweh Center Children's Village
Castle Hayne, NC
10.2011 - 09.2013
- Managed financial reporting processes to ensure compliance with accounting standards.
- Oversaw budget preparation and variance analysis, enhancing resource allocation efficiency.
- Implemented financial controls to mitigate risks and improve operational efficiency.
- Analyzed cash flow projections to support strategic decision-making and investment opportunities.
- Collaborated with leadership to align financial strategies with organizational goals and objectives.
- Streamlined accounting procedures, reducing processing time for month-end close activities.
- Maintained accounting controls by establishing chart of accounts and defining accounting policies and procedures.
- Enforced and established proper accounting methods, policies and principles.
- Confirmed financial status by monitoring revenue and expenses.
- Developed strong working relationships with cross-functional teams to maintain accurate records related to fixed assets depreciation schedules.
- Developed comprehensive financial forecasts to support strategic planning initiatives.
- Managed accounts payable and receivable, improving cash flow and reducing outstanding debts.
- Monitored and analyzed accounting data and produced financial reports or statements with QuickBooks.
- Managed complex payroll processes, including multi-state tax filings, benefits administration, and wage garnishments.
- Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and preparing and completing action plans.
- Assisted in the negotiation of contracts, securing favorable terms for the company's bottom line.
- Managed banking reconciliations and monthly balance sheet statements.
- Analyzed and reported on financial data to support business decisions.
- Generated monthly and quarterly financial statements for executive review.
- Completed bi-weekly payroll for company employees.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Oversaw accounts payable and receivable functions, improving cash flow management and accuracy of transactions.
Accountant
A&B Personnel (The Yahweh Center)
Castle Hayne, NC
10.2010 - 10.2011
- Accounts Payables, monthly billing, bank reconciliation, tax preparations, payroll, collecting timecards, calculating timecards, monthly and quarterly reports, customer service, resolving issues concerning invoices, any other duties as required. (QuickBooks Nonprofit)
Cleaner
Dusting Divas
Leland, NC
08.2010 - 12.2010
- Clean homes, Offices, Construction and Remodels, Rental Properties.
- Collaborated with team members to optimize workflow and improve service delivery.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
Accountant/Office Manager/Human Resource Director/Deli Manager/Executive Director of Harbor Club
Consumer Marketing Services/Lamm & CO DBA Oriental Deli Bistro Neuse River Harbor and Yacht Club
Oriental, NC
05.2006 - 05.2009
- Responsible for all accounting functions for all businesses, AR/AP, monthly billing, statements, daily bank deposits, daily cash reconciliation, bank reconciliation, tax preparations, payroll, monthly and quarterly payroll reports Customer service, client service, resolving any issues concerning invoices, service, statements. Ordering and maintaining inventory for each business.
- Employee interviewing, hiring, discipline, dismissal. Preparation of legal documents to obtain government permits for construction and erecting billboards and signs on County or personal properties, lease agreements, processing work orders for the sign and billboard businesses, verifying status of construction, erection and satisfaction of billboards and signs. Alcohol inventory ordering and record maintenance for the deli and club. Oversee all operations and whatever duties required insuring business ran smoothly to waitress, bar tending, dish washing, etc. (QuickBooks 2007&2008).
Executive Administrative Assistant/Client Service Representative
The Masters, LLC Wealth Management Group
Oriental, NC
05.2005 - 09.2006
- Responsible for all aspects of office management and client service Scheduling appointments, seminars, processing client paper work, accounts payables, accounts receivable, audit preparation, other duties as required
- Processing Mortgage applications, reviewing information, sending all required documents to Loan Company, resolving any issues with missing information, scheduling closing dates.
- All personnel matters: reviewing applications, scheduling interviews, interviewing applicants, employee paperwork, data entry, time sheets, payroll
Executive Administrative Assistant/Client Service Representative
The Masters, LLC Wealth Management Group
Oriental, NC
05.2005 - 05.2005
- Managed correspondence, ensuring timely and accurate communication with clients and stakeholders.
- Coordinated complex scheduling and travel arrangements for executives to optimize time management.
- Implemented office procedures that improved workflow efficiency and streamlined administrative tasks.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Executive Director
AURORA/RICHLAND TOWNSHIP CHAMBER OF COMMERCE
Aurora, NC
11.2004 - 05.2005
- Clerk to the Board
- Responsible for member service and overall satisfaction.
- Accounts payable, account receivable, bank statement reconciliation
- Fund Raising/Chairperson of the Annual Festival
- General Office duties
Office Assistant III/WIC Clerk
County of Pamlico Health Department
Bayboro, NC
03.2004 - 03.2004
- Scheduled client appointments, interviewed clients for eligibility, completed client applications. Weighed and measured clients
- Issued WIC vouchers and instructed clients in proper use of vouchers, maintained WIC voucher inventory, entered computer data, pulled and filed client records, prepared materials for WIC Outreach Program. Monitored vendor inventory according to NC WIC regulations and answered vendor questions pertaining to the WIC Program. Floated as a fill in for Health Department front desk as needed.
Accounting Specialist
County of Pamlico Finance Office
Bayboro, NC
08.2001 - 09.2003
- Assisted in maintaining adequate records to document compliance with local, state and federal laws and ordinances, participated in the posting and balancing of county ledgers, payroll and related records and maintaining County purchase records, financial statements and other related reports either by entering data or manual audit preparation. Processed payables and receivables, verified for accuracy and approval. Processed and maintained all County Purchase orders
Accountant/Accounts Payable Supervisor
City of New Bern
New Bern, NC
12.1999 - 08.2001
- Responsible for the supervision of accounts payable, data entry to accounts receivable and accounts payable; researched and resolved issues concerning payables, prepared and processed monthly sales tax report; prepared spreadsheets or database reports as requested; filed documents; reviewed and researched status of fund authorization and expenditures; prepared adjusting journal entries; typed letters; opened and processed mail; reconciled travel reimbursements for all City departments; processed memoranda and standard financial forms; processed 1099s; prepared audit reports; assisted auditors as needed; provided excellent customer service in all aspect of the position; assisted Accounting Manager as needed.
Accounting Tech I
City of New Bern
New Bern, NC
12.1998 - 12.1999
- Responsible for data entry to accounts payable; filed documents; prepared adjusting journal entries; processed letters, memorandums, and standard financial forms; provided excellent customer service in all aspect of the position. All other duties as required.
Education
Certificate - Notary Public
Cape Fear Community College
Wilmington, NCAssociate of Applied Science - Accounting
Pamlico Community College
Grantsboro, NCAssociate of Applied Science - General Education
Pamlico Community College
Grantsboro, NCReal Estate License - Real Estate Broker
Intercoastal Real Estate Academy
Wilmington, NCSkills
- Written communication
- QuickBooks Online
- Microsoft Teams
- Income tax preparation
- Bank Reconciliation
- Account reconciliation
- Interpersonal Skills Initiative
- Google Docs
- Microsoft Word
- Purchasing
- Client services
- Medical records
- Microsoft Powerpoint
- Data Management
- QuickBooks
- HIPAA Compliant
- Zoom
- Accounts payable and receivable
- Bank reconciliation
- Payroll processing
- Customer relations
- Data inputting
- Time management
- Budget forecasting
Languages
English
Timeline
Accountant/Executive Assistant-Remote
Self Employed
01.2024 - 12.2025
Campus Bookkeeper
St. Mark Catholic School
08.2019 - 06.2023
Accounting Administrative Assistant
Clark, Newton & Evans, PA
06.2018 - 02.2021
Extended Substitute Teacher
New Hanover County Schools
08.2014 - 05.2019
Director of Operations
Westwind Holdings, LLC
09.2013 - 02.2015
Accountant Manager
The Yahweh Center Children's Village
10.2011 - 09.2013
Residential/Commercial Cleaning Technician
Self-Employed
01.2011 - 05.2023
Owner/Operator
TLC Cleaning
01.2011 - 12.2018
Accountant
A&B Personnel (The Yahweh Center)
10.2010 - 10.2011
Cleaner
Dusting Divas
08.2010 - 12.2010
Accountant/Office Manager/Human Resource Director/Deli Manager/Executive Director of Harbor Club
Consumer Marketing Services/Lamm & CO DBA Oriental Deli Bistro Neuse River Harbor and Yacht Club
05.2006 - 05.2009
Executive Administrative Assistant/Client Service Representative
The Masters, LLC Wealth Management Group
05.2005 - 09.2006
Executive Administrative Assistant/Client Service Representative
The Masters, LLC Wealth Management Group
05.2005 - 05.2005
Executive Director
AURORA/RICHLAND TOWNSHIP CHAMBER OF COMMERCE
11.2004 - 05.2005
Office Assistant III/WIC Clerk
County of Pamlico Health Department
03.2004 - 03.2004
Accounting Specialist
County of Pamlico Finance Office
08.2001 - 09.2003
Accountant/Accounts Payable Supervisor
City of New Bern
12.1999 - 08.2001
Accounting Tech I
City of New Bern
12.1998 - 12.1999
Certificate - Notary Public
Cape Fear Community College
Associate of Applied Science - Accounting
Pamlico Community College
Associate of Applied Science - General Education
Pamlico Community College
Real Estate License - Real Estate Broker
Intercoastal Real Estate Academy