Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Hook

South Shore,KY

Summary

Accomplished LPN Charge Nurse, Interim Social Service Designee and currently, 5 years as Medical Records Coordinator and Central Supply Coordinator, with a proven track record at South Shore Nursing and Rehab, showcasing expertise in patient care and medical records coordination. Excelled in fostering patient relationships and ensuring HIPAA compliance, significantly improving medical record accuracy. Skilled in vital signs monitoring and exceptional communication, adept at multitasking and adapting to evolving healthcare environments.

Overview

33
33
years of professional experience

Work History

LPN Charge Nurse, SSD, Medical Records Coordinator

South Shore Nursing and Rehab
08.1991 - Current
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Established trusting relationships with clients, fostering open communication and enabling effective advocacy on their behalf.
  • Monitored progress towards established goals through regular check-ins with clients, adjusting strategies as needed based on feedback or new information.
  • Reduced barriers to service access by connecting clients with appropriate resources within the community.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient records in compliance with security regulations.
  • Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Kept accurate log of requests for medical information and records.
  • Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
  • Maintained patient confidence by keeping patient records information confidential.
  • Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
  • Managed electronic medical records for Number patients.

Home Health LPN

Heartland Health Care Center
05.2005 - 05.2006

School Bus Driver

Greenup County Schools
08.1999 - 05.2001
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.

Education

LPN

ACTC
Ashland, KY
08.1990

Skills

  • Vital signs monitoring
  • Nursing Documentation
  • Geriatric Care
  • End of life care
  • Policy compliance
  • Home Health Care
  • Clinical judgment
  • Medication Administration
  • Patient Charting
  • Critical Thinking
  • Wound Care
  • Intravenous Medications
  • Patient Education
  • Specimen Collection
  • Responsible and Dependable
  • Infection Control
  • Nursing Staff Supervision
  • Attention to Detail
  • HIPAA Compliance
  • Activities of Daily Living ADLs
  • Patient support
  • Strong Clinical Judgment
  • Certified in CPR/AED
  • Patient Observation
  • Nursing Intervention Evaluations
  • Staff Supervision
  • Medical Paperwork Processing
  • Interdisciplinary Team Collaboration
  • Recordkeeping and Maintenance
  • Work Planning and Coordination
  • Management Team Support
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Adaptability and Flexibility

Timeline

Home Health LPN

Heartland Health Care Center
05.2005 - 05.2006

School Bus Driver

Greenup County Schools
08.1999 - 05.2001

LPN Charge Nurse, SSD, Medical Records Coordinator

South Shore Nursing and Rehab
08.1991 - Current

LPN

ACTC

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Lisa Hook