Lisa Hook
St.Augustain,FL
Summary
Medical professional with extensive experience at the Arthritis & Rheumatology Center, specializing in venipuncture and specimen processing. Demonstrates meticulous documentation and compassionate patient care while ensuring HIPAA compliance. Proven track record in maintaining laboratory standards and enhancing patient experiences through effective communication and vital sign monitoring.
Overview
18
18
years of professional experience
Work History
Phlebotomist
Arthritis &Rheumatology Center
Woodstock, GA
01.2025 - 03.2025
- Collected diverse blood samples via venipuncture and capillary puncture using syringes and needles.
- Recorded patient information accurately in electronic medical records system.
- Entered medical and insurance data into database for comprehensive patient records.
Medical Assistant/Phlebotomist
McIver Clinic
Jacksonville, FL
11.2009 - 08.2012
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Changed dressings on wounds to prevent infection and check for healing.
Medical Assistant /Phlebotomist
Urology of Northeast Florida
Orange Park, FL
08.2007 - 10.2009
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
Education
Certified - Phlebotomyn
Sheridan Technical College
Hollywood, FL08-1991
Graduate Certificate - Medical Microbiology And Bacteriology
Sheridan Vocational
Hollywood, FL06-1990
High School Diploma -
McArthur High School
Hollywood, FL06-1987
Skills
- Venipuncture procedures
- Documentation expertise
- Sterilization practices
- Specimen collection and processing
- Patient-handling equipment
- Supply stocking
- Vital sign monitoring
- Equipment sterilization
- HIPAA compliance
- Laboratory maintenance
- Data entry
- Suture removal
- Simple dressings
- Wound care and irrigation
- CPR certification
- Compassionate care
- Vital signs assessment
- EKG setup and monitoring
- Insurance form completion
Affiliations
I love to spend time with my pitbull, training her and taking walks with her. I also like to go to the flea market and framers markets.
Education and Training
other,other,other
References
References available upon request.
Timeline
Phlebotomist
Arthritis &Rheumatology Center
01.2025 - 03.2025
Medical Assistant/Phlebotomist
McIver Clinic
11.2009 - 08.2012
Medical Assistant /Phlebotomist
Urology of Northeast Florida
08.2007 - 10.2009
Certified - Phlebotomyn
Sheridan Technical College
Graduate Certificate - Medical Microbiology And Bacteriology
Sheridan Vocational
High School Diploma -
McArthur High School
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