Lisa Hopson
Operation Specialist
Memphis,TN
Summary
Dynamic Operations Specialist with a proven track record at Helen of Troy, enhancing team performance through effective workforce planning and operational efficiency. Skilled in inventory management and decision-making, I successfully implemented upgraded workflows, ensuring compliance and minimizing risk, while fostering a collaborative environment that elevated productivity.
Overview
12
12
years of professional experience
Work History
Operation Specialist
Helen of Troy
04.2019 - Current
- Trained staff, boosting team performance.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Elevated process effectiveness through introduction of upgraded workflow procedures.
- Collaborated with various departments to develop integrated solutions addressing organizational challenges.
- Reduced costs for the organization by identifying areas of waste and implementing cost-saving measures.
- Evaluated potential risks associated with new projects or ventures, informing decision-making processes accordingly.
- Enhanced data accuracy by overseeing transition to new data management system, minimizing errors.
- Reduced processing times for customer orders, optimizing supply chain management system.
- Led cross-functional teams to achieve project milestones ahead of deadlines, ensuring successful launch of new initiatives.
- Enhanced team productivity by implementing new task management software, simplifying project tracking.
- Collected, arranged, and input information into database system.
Forklift Operator
Helen of Troy
09.2016 - 04.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Receiving Clerk
Helen of Troy
09.2013 - 04.2016
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Double-checked cargo inventories and documentation for accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Monitored and managed stock levels of goods to verify availability of products.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Education
Medical Assistant - Medical Technology
Remington College
Memphis, TN09.2023
Skills
- Workforce planning
- Incident management
- Scheduling coordination
- Operational efficiency
- Operations coordination
- Multitasking Abilities
- Reliability
- Organizational skills
- Excellent communication
- Team leadership
- Active listening
- Decision-making
- Inventory management
Timeline
Operation Specialist
Helen of Troy
04.2019 - Current
Forklift Operator
Helen of Troy
09.2016 - 04.2019
Receiving Clerk
Helen of Troy
09.2013 - 04.2016
Medical Assistant - Medical Technology
Remington College
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