Lisa Howard
La Mesa,CA
Summary
Dynamic professional with extensive experience in office management and event planning at THDesigns. Proven track record in payroll administration and accounts reconciliation, ensuring timely and accurate financial operations. Adept at fostering positive customer relationships and leading teams to achieve high levels of satisfaction. Committed to enhancing organizational efficiency and effectiveness.
Overview
17
17
years of professional experience
Work History
THDesigns
Self-employeed
La Mesa, CA
06.2025 - Current
- Coordinated meetings, conferences, travel arrangements and department activities.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed and implemented office policies and procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Organized company events including holiday parties, team building activities .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Coded and entered daily invoices with in-house accounting software.
Conference Board Member
Pop Warner
San Diego
01.2011 - 12.2017
- Organized fundraising events to generate funds for the program.
- Maintained records of team rosters, practice and game schedules, attendance reports.
- Planned and organized team practices, game schedules, transportation arrangements, equipment distribution, and budgeting.
- Assisted in resolving conflicts between players or teams through effective communication skills.
- Collaborated with volunteers to create meaningful experiences for athletes at every level of competition.
- Supervised referees during games while enforcing rules of play.
- Created promotional materials to advertise upcoming events and activities.
- Created and maintained a safe environment for all participants in the program.
- Organized and supervised sports activities such as tournaments, camps, clinics, and leagues.
- Provided guidance and support to coaches regarding rules of play, safety protocols, coaching techniques.
- Ensured compliance with local regulations related to youth sports programs.
- Performed administrative duties such as filing documents, ordering supplies.
- Coordinated with other staff members to ensure that all activities were conducted according to established guidelines.
- Attended conferences related to youth sports development initiatives.
- Advised coaches on methods for teaching fundamentals of sportsmanship among players.
- Oversaw budget preparation and management for athletic department, ensuring fiscal responsibility.
- Implemented health and safety protocols for athletes, including injury prevention and response strategies.
- Reviewed student grades for eligibility reasons and collected paperwork concerning annual physicals.
President of Football League
Pop Warner
La Mesa, CA
01.2008 - 12.2010
- Ensured proper implementation of emergency action plans during sporting events or practice sessions.
- Facilitated communication between parents and guardians of athletes with regards to team schedules, updates on injuries or illnesses affecting their child's participation in a given sport.
- Created an environment that fosters positive relationships among athletes while emphasizing respect for teammates, opponents and officials.
- Developed rules, regulations, and policies for youth sports programs.
- Collaborated with marketing department in creating promotional materials for upcoming seasons or special events.
- Maintained records on athlete participation levels in order to track progress towards goals set forth by the organization's mission statement.
- Served as a liaison between our organization's board of directors and its youth sports programs.
- Conducted pre-season meetings with coaches to review expectations regarding player behavior both on and off the field, court, rink.
- Provided guidance to coaches on curriculum development, training methods, game strategies, team building exercises.
- Attended conferences related to youth sports programming in order to stay current on industry trends.
- Oversaw all administrative duties related to the program such as budgeting, fundraising, equipment procurement, facility maintenance and safety protocols.
- Worked closely with vendors who supplied services such as uniforms or equipment rental agreements.
Assistant Store Manager
Party City
Rancho San Diego
01.2008 - 02.2009
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Maintained a safe working environment by enforcing safety regulations.
- Ensured compliance with all safety regulations throughout the store premises.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on store policies, procedures and customer service standards.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education
High School Diploma -
Madison High School
San Diego, CA06-1989
Skills
- Payroll administration
- Accounts reconciliation
- Office management
- Budget management
- Event planning
- Customer service
Timeline
THDesigns
Self-employeed
06.2025 - Current
Conference Board Member
Pop Warner
01.2011 - 12.2017
President of Football League
Pop Warner
01.2008 - 12.2010
Assistant Store Manager
Party City
01.2008 - 02.2009
High School Diploma -
Madison High School
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