Lisa Hudson
Saint Paul,MN
Overview
30
30
years of professional experience
Work History
Clinic Manager
Midtling Oral & Maxillofacial Surgery
11.1995 - 10.2025
- Directed daily clinic operations, ensuring seamless patient flow and high-quality care.
- Implemented scheduling systems to optimize appointment management and resource allocation.
- Managed staff performance, providing mentoring and training to enhance team capabilities.
- Developed and enforced protocols to maintain compliance with health regulations and standards.
- Analyzed operational processes, identifying areas for efficiency improvements and cost reduction.
- Collaborated with surgical teams to streamline pre-operative and post-operative procedures.
- Fostered positive relationships with patients through effective communication and service excellence.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
Education
Bachelor of Science - Universal Studies
North Dakota State University
Fargo, ND05-1987
Summary
Outgoing Clinic Manager with over 20 years of experience working with medical personnel. Exceptional skill in surgery scheduling creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.
Skills
Administrative leadership
HIPAA compliance
Employee training
Clinical management
Patient care coordination
Patient flow
Technical troubleshooting
Critical thinking
Schedule management
CPR/AED
Basic life support for health care providers (BLS)
Epic systems
Codes compliance
Timeline
Clinic Manager
Midtling Oral & Maxillofacial Surgery
11.1995 - 10.2025
Bachelor of Science - Universal Studies
North Dakota State University