Lisa Hulman

• Delivered comprehensive case management support for clients referred through program.
• Facilitated timely fulfillment of client needs through dedicated case management assistance
• Provided case management services including referrals for community resources such as housing assistance or disability services.
• Assisted clients in accessing vital community resources, including transportation and housing assistance.
• Delivered optimal administrative, customer service and case management support.
• Acted as main liaison between service providers and clients to ensure effective communication.
• Participated in team meetings to review case management strategies in an effort to attain success for members.
• Performed data entry tasks related to case management systems or software programs used by the firm's attorneys.
• Entered data into computerized case management system to maintain accurate records.
• Actively participated in meetings between members from different departments such as Development, QA, Product Management and Support teams.

• Communicated regularly with guardians of residents, answering questions and addressing concerns.
• Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
• Coordinated services and therapy for residents and managed attendance for scheduled appointments.
• Created and managed budgets, efficiently allocating resources.
• Monitored program performance and outcomes for successful delivery of services.
• Provided leadership, guidance and support to staff members.
• Developed and implemented training programs for staff.

• Monitored vital signs and reported changes to nursing staff promptly.
• Administered medications according to instructions from the registered nurse or physician.
• Assisted with daily living activities and personal hygiene routines.
• Delivered compassionate care to enhance residents' quality of life in an assisted living environment.
• Responded promptly to call lights and attended to patient needs to ensure comfort and safety.
• Observed and reported unusual symptoms and changes to charge nurse.
• Monitored patient condition for physical, emotional, and symptomatic changes, facilitating timely interventions.
• Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
• Documented care provided accurately in the electronic health records system.
• Supported residents' emotional well-being through engaging conversations and activities.
• Responded quickly to emergency situations involving sudden illness or injury.

• Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
• Delivered referrals and information to residents and families about available services, programs and resources.
• Maintained important organizational paperwork and resident data.
• Collected feedback from residents and family members to identify opportunities for program and operational improvements.

• Conducted training needs assessments to align individual skill levels with required competencies, enhancing training focus.
• Developed training programs to enhance employee skills and knowledge.
• Evaluated program effectiveness and recommended modifications to improve overall training outcomes.
• Completed evaluations of new employees to determine strengths and customize training.
• Trained employees in multiple job roles to enhance their versatility within the company. to do other jobs within business, increasing job skills and productivity.
• Implemented safety protocols during training activities and sessions.

Use of proactive measures to identify potential behavior issues or safety risks.

• Conducted assessments to identify client strengths and employment needs.
• Identified barriers to client employment and developed targeted strategies to facilitate job readiness and placement.
• Researched local training opportunities and educational resources available to assist clients in achieving their desired objectives.
• Facilitated the delivery of employment services to clients in accordance with program guidelines.

• Conducted home visits to assess family dynamics and provide tailored resources.
• Conducted home visits to assess family dynamics, parenting styles and living conditions of children in the program.
• Facilitated workshops and support groups tailored to address specific family needs and challenges, enhancing family engagement and support.
• Facilitated parent-child interaction activities that promote positive relationships between parents and children.
• Collaborated with community organizations to enhance family support services.
• Collaborated with other professionals such as social workers, physicians and therapists to ensure comprehensive services for families enrolled in the program.
• Coordinated training sessions for staff on effective parenting techniques and methodologies.
• Counseled parents on discipline strategies that are age-appropriate and effective.
• Visited families in home environment to evaluate needs and offer suggestions for improved daily lifestyle choices.
• Maintained detailed records of client progress throughout the duration of service delivery.
• Worked one on one with families to address issues head-on and develop proactive solutions.
• Identified signs of abuse or neglect during client interactions, ensuring timely referrals and interventions to protect children's welfare.
• Provided emotional support during difficult times by listening attentively and offering advice when appropriate.
• Used job-related software to compose or prepare correspondence, case notes and technical reports
• Interfaced with local court system, attending court proceedings and working directly with attorneys.

• Monitored vital signs and reported changes to nursing staff promptly.
• Documented care provided accurately in electronic health records system.
• Answered call lights promptly and responded to patient needs accordingly.
• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted with ambulation of patients utilizing appropriate equipment safely.
• Responded quickly to emergency situations involving sudden illness or injury.
• Ensured residents received adequate hydration and nutrition for health maintenance.
• Observed and reported unusual symptoms and changes to charge nurse.
• Educated residents and families on health management and wellness practices.
• Served meals to patients in their rooms and assisted with feeding.
• Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Supported non-ambulatory residents in range of motion exercises.
• Provided comfort measures such as back rubs and positioning pillows for added comfort.
• Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Participated in educational programs related to nursing assistant skills development.
• Collected specimens for testing purposes upon request from physicians or nurses.
• Safeguarded patient privacy with strict adherence to HIPAA protocols.