Lisa Hundley
Summary
Dynamic Program Manager with expertise in customer relationship management, program coordination, and effective communication. Proven ability to maintain positive vendor relationships and lead teams to successful outcomes.
Overview
27
27
years of professional experience
Work History
Program Manager
Stilly Valley Center
Arlington, WA
08.2022 - 02.2026
- Scheduled and maintained programs, activities and after hours facility rentals.
- Managed volunteers from their interview to conducting their weekly performance reviews.
- Prioritized tasks and kept our website up to date, along with creating our monthly activities calendar, the monthly menu, and our quarterly newsletter.
- Assisted the Executive Director on a daily basis and supported other departments.
Bank Teller
JP Chase Morgan
Arlington, WA
09.2013 - 10.2015
- Processed customer withdrawal and deposit transactions, ensuring accuracy and efficiency to enhance customer satisfaction.
- Assisted customers with account inquiries, resolving issues promptly and professionally to foster trust and loyalty.
- Delivered exceptional service by maintaining a friendly and professional demeanor during every transaction, contributing to positive customer experiences.
- Maintained confidentiality of bank records, transactions and customer information.
Scheduling Coordinator/Receptionist
Pacific Northwest Orthodontics
Lynnwood, WA
04.1999 - 06.2002
- Streamlined scheduling processes to meet production objectives effectively.
- Coordinated with clinical staff to enhance patient flow efficiency in the office.
- Addressed customer inquiries regarding availability or schedule changes to ensure seamless communication.
Education
High School Diploma -
Chugiak High School
Chugiak, AK05-1993
Skills
- Project management
- Vendor management
- Budgeting
- Customer relationship management
- Scheduling efficiency
- Facility maintenance oversight
- Time management
- Data organization
Timeline
Program Manager
Stilly Valley Center
08.2022 - 02.2026
Bank Teller
JP Chase Morgan
09.2013 - 10.2015
Scheduling Coordinator/Receptionist
Pacific Northwest Orthodontics
04.1999 - 06.2002
High School Diploma -
Chugiak High School