Lisa Husmann
Chesterfield,MI
Summary
I am ready to slow down a bit in my life. Looking for a part time Receptionist position in the medical field. Would like to surround myself with patients and faculty that need help and service I know I can provide.
A one time very motivated business professional bringing 18 years experience in many different facets. Extensive experience in managing administrative sales operations and providing support to personnel. Well-versed in training, educating, motivating and supporting staff members. Great with patients and customers alike. Providing care and a friendly smile to patients was my favorite working experience.
Its just time for a change....
Overview
27
27
years of professional experience
Work History
Business Owner/Operator
Raising Dough Fundraising, LLC
05.2005 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, A/ P & A/R and bi-weekly payroll to handle financial needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Office Administrative Assistant
Revolutionary Print Management
10.2009 - 04.2022
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Followed established procedures to enter and process orders correctly.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Onboarded new accounts, set up [Software] records and input accurate billing data.
- Prepared monthly and deliverable-based invoicing.
- Processed and verified invoices to secure accuracy of billing information.
Bakery Sales Assistant
Giovanni's Bakery
03.2015 - 01.2022
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Offered every customer exceptional service and learned regular customers' preferences.
- Operated commercial mixers, ovens and bread slicers.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Stocked and faced bakery cases with daily offerings.
- Changed register tapes, replaced employee supplies and washed windows and display cases.
- Discussed cake design options, available flavors and specific event needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Aquatics Physical Therapy Assistant Instructor
Macomb Physical Therapy And Aquatic Center
04.2017 - 11.2019
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Assessed treatment plans and made adjustments for maximum benefits.
- Adapted classes to meet needs of participants with varying fitness levels.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Set up and broke down equipment before and after classes.
- Provided emergency first aid and CPR as needed.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Used music to motivate and energize classes.
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
Medical Office Management Specialist/Receptionist
Macomb Physical Therapy And Aquatic Wellness Cntr.
04.2017 - 01.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with patients, doctors and suppliers.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Office Manager
Servpro Of Mt. Clemens/New Baltimore
03.2011 - 01.2015
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Implemented business intelligence solutions to increase operational efficiency.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
Accounts Payable & Receivable Specialist
METCOM, INC
04.1997 - 05.2002
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
Education
High School Diploma -
Wasilla High School
Wasilla, AK05.1994
Skills
- Marketing Campaign Development & Sales Presentations
- Sales Reporting
- Inventory Management
- Business Process Optimization
- Sales Team Training
- Strategic Planning
- Customer Service & Technical Support
- Operations Management
- Product Presentations and Service Promotion
- Proficient in Quickbooks, Excel, Word, Typing and 10 key
Timeline
Aquatics Physical Therapy Assistant Instructor
Macomb Physical Therapy And Aquatic Center
04.2017 - 11.2019
Medical Office Management Specialist/Receptionist
Macomb Physical Therapy And Aquatic Wellness Cntr.
04.2017 - 01.2019
Bakery Sales Assistant
Giovanni's Bakery
03.2015 - 01.2022
Office Manager
Servpro Of Mt. Clemens/New Baltimore
03.2011 - 01.2015
Office Administrative Assistant
Revolutionary Print Management
10.2009 - 04.2022
Business Owner/Operator
Raising Dough Fundraising, LLC
05.2005 - Current
Accounts Payable & Receivable Specialist
METCOM, INC
04.1997 - 05.2002
High School Diploma -
Wasilla High School
Similar Profiles
Cory RowanCory Rowan
Restaurant Owner at Midwest Dough Guys LLCRestaurant Owner at Midwest Dough Guys LLC
Andy CorrellAndy Correll
Vice President of Business Development at Alumni Cookie Dough, LLCVice President of Business Development at Alumni Cookie Dough, LLC
William KloheWilliam Klohe
Cook at D.P. Dough Franchising LLCCook at D.P. Dough Franchising LLC