Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Hussain

Jacksonville,FL

Summary

Jake of All Trades

Overview

9
9
years of professional experience

Work History

RGM Regional General Manager

Popeye's Restaurants
Jacksonville, FL
12.2022 - Current
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • I offer 4 key Points 👉 in being Successful

Assistant Manager

QuikTrip
Charlotte , NC
01.2022 - 11.2022
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed strategy to increase sales and drive profits.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Lab Technician

Person Memorial Hospital
Roxboro, NC
06.2014 - 08.2018
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Processed patient specimens according to priority and documented results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared blood smears and determined levels of normalcy.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Developed and implemented new protocols to improve accuracy of laboratory results.
  • Collaborated with other departments to establish cohesive laboratory operations.
  • Inspected laboratory equipment to maintain good working condition for optimal results.

Education

Associate Of Business Administration - Business

Piedmont Community College
Roxboro, NC
10.2018

Skills

  • Constructive Feedback
  • Vendor Relations
  • Maintaining Clean Work Areas
  • Customer Needs Assessments
  • Employee Performance Evaluations
  • Professional Relationships
  • Marketing Campaigns
  • Operational Efficiency
  • Strategic Analysis
  • Customer Loyalty
  • Customer Satisfaction
  • Staff Management
  • Profit Maximization
  • Operations Management
  • Sales Promotion
  • Team Relationships
  • Sales Goal Achievement
  • Employee Recognition
  • Inventory Tracking and Management
  • Waste Management and Reduction

Timeline

RGM Regional General Manager

Popeye's Restaurants
12.2022 - Current

Assistant Manager

QuikTrip
01.2022 - 11.2022

Lab Technician

Person Memorial Hospital
06.2014 - 08.2018

Associate Of Business Administration - Business

Piedmont Community College

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Lisa Hussain