Lisa Hussain
Jacksonville,FL
Summary
Jake of All Trades
Overview
9
9
years of professional experience
Work History
RGM Regional General Manager
Popeye's Restaurants
Jacksonville, FL
12.2022 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- I offer 4 key Points 👉 in being Successful
Assistant Manager
QuikTrip
Charlotte , NC
01.2022 - 11.2022
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed strategy to increase sales and drive profits.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Lab Technician
Person Memorial Hospital
Roxboro, NC
06.2014 - 08.2018
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Processed patient specimens according to priority and documented results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared blood smears and determined levels of normalcy.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Developed and implemented new protocols to improve accuracy of laboratory results.
- Collaborated with other departments to establish cohesive laboratory operations.
- Inspected laboratory equipment to maintain good working condition for optimal results.
Education
Associate Of Business Administration - Business
Piedmont Community College
Roxboro, NC10.2018
Skills
- Constructive Feedback
- Vendor Relations
- Maintaining Clean Work Areas
- Customer Needs Assessments
- Employee Performance Evaluations
- Professional Relationships
- Marketing Campaigns
- Operational Efficiency
- Strategic Analysis
- Customer Loyalty
- Customer Satisfaction
- Staff Management
- Profit Maximization
- Operations Management
- Sales Promotion
- Team Relationships
- Sales Goal Achievement
- Employee Recognition
- Inventory Tracking and Management
- Waste Management and Reduction
Timeline
RGM Regional General Manager
Popeye's Restaurants
12.2022 - Current
Assistant Manager
QuikTrip
01.2022 - 11.2022
Lab Technician
Person Memorial Hospital
06.2014 - 08.2018
Associate Of Business Administration - Business
Piedmont Community College