Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
26
26
years of professional experience
Work History
Marketing Representative
Smith Communications, INC
Eatonton, GA
11.2022 - Current
Maintained marketing database to keep customer and prospect files up to date.
Generated sales and exposure by providing relevant product information.
Created proposals for service and product strategies based on marketing data.
Distributed promotional information and incentives determined by marketing managers.
Collaborated with designers on the development of creative concepts for advertisements.
Monitored competitor activities in the marketplace to stay ahead of industry trends.
Attended meetings and studied material to remain current on promotion techniques and service benefits.
Assisted in implementation and tracking to support current and future marketing programs.
Scale Clerk Operator
Vulcan Materials
Macon, GA
07.2015 - 11.2022
Greeted customers, directed haulers and answered questions accurately.
Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
Maintained positive working relationship with fellow staff and management.
Performed daily scale ticket reconciliation to ensure accuracy of weights and measurements.
Maintained accurate records of incoming and outgoing shipments.
Verified quantity, weight, and conformance of material received with purchase orders or shipping documents.
Inspected trucks for compliance with safety regulations prior to entering the scales. Resolved discrepancies between actual weight tickets and customer's billings and invoices.
Monitored truck traffic flow for efficient use of time at the scale house.
Processed paperwork associated with weighing activities such as bills of lading, invoices.
Investigated any discrepancies in data entries from weighmasters or customers.
Assistant Office Manager
Elite Fitness Gym
Gray , GA
01.2013 - 07.2015
Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
Developed, implemented and maintained systems for the filing of records, reports and documents.
Provided administrative support to senior management staff.
Responded promptly to customer inquiries via phone or email.
Coordinated with vendors for office supplies and equipment maintenance.
Monitored inventory levels of office supplies; placed orders when necessary.
Office Manager
Hutchison Contractors, INC
Macon, GA
04.1998 - 11.2012
Maintained filing system for records, correspondence and other documents.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Monitored payments due from clients and promptly contacted clients with past due payments.
Administered payroll and maintained proper documentation of employee personnel.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.