LISA HYMEN
Des Moines,IA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Short-term Rental Cleaner
Self-employed
01.2021 - Current
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Managed inventory of cleaning supplies for optimal usage, reducing waste and saving costs.
Lead Supervisor
Kaw Valley Greenhouse
03.2024 - 07.2024
- Seasonal Position
- Trained new employees and delegated daily tasks and responsibilities.
- Checked system to receive orders and directions to correct item locations.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Assembled and maintained greenhouses and other structures to assist with business operations.
- Purchased supplies such as seed, pesticides, and fertilizer.
- Unloaded plants and nursery items from delivery trucks.
Tax Return Preparer
Jackson Hewitt
12.2023 - 02.2024
- Seasonal position
- Maintained up-to-date knowledge of federal, state, and local tax laws to provide clients with accurate guidance.
- Ensured accuracy in tax returns by diligently reviewing and verifying financial documents.
- Developed strong client relationships through clear communication and timely responses to inquiries.
- Analyzed financial records to verify accuracy of tax returns.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Researched complex tax issues utilizing online resources and professional tax software.
Lead Barista
TIMBUKTUU COFFEE BAR
05.2018 - 06.2020
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided constructive feedback on store operations to management for continuous improvement initiatives.
Education
Medical Billing & Coding -
DMACC
Ankeny, IA01.2012
GED -
DMACC
Des Moines, IA11.2005
Skills
- Espresso machine operation
- Barista training
- Opening and closing procedures
- Food service
- Guest service
- Team leadership
- Attention to detail
- Friendly and outgoing
Timeline
Lead Supervisor
Kaw Valley Greenhouse
03.2024 - 07.2024
Tax Return Preparer
Jackson Hewitt
12.2023 - 02.2024
Short-term Rental Cleaner
Self-employed
01.2021 - Current
Lead Barista
TIMBUKTUU COFFEE BAR
05.2018 - 06.2020
Medical Billing & Coding -
DMACC
GED -
DMACC
Similar Profiles
Julie PlanteJulie Plante
Business Coach at Self-employedBusiness Coach at Self-employed
Michaella KidwellMichaella Kidwell
Domestic Engineer/Stay-at-home Parent at Self-employedDomestic Engineer/Stay-at-home Parent at Self-employed
Allen TownsendAllen Townsend
Delivery Driver at Self-employedDelivery Driver at Self-employed