Lisa Ingram MSN, FNP-C

Manages Population Health for Upson Family Physician patients.

• Annual Wellness Exams for Medicare and Medicare Advantage patients
• Transitional Care management for Hospital discharges from Upson Regional Medical Center
• Manages 135 Chronic Care Management patients
• Also sees patients in clinic
• Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
• Ordered and interpreted diagnostic tests to develop and implement treatment plans.

Urgent Care Clinic provider seeing all patients age 5 through geriatrics.

Provides medical care and minor procedures including:

• Suturing
• Sebaceous cyst removal and treatment
• Steroid knee injections
• I&Ds.
• Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.

Responsible for training staff and for assisting with:

• Echo guided heart biopsies on heart transplant patients
• TEEs, DSCs, and stress echocardiograms
• Cardioversion

Assisting with diagnostic heart catheterizations and other procedures that include:

• Echo guided biopsies
• Dobutamine stress echocardiograms
• Right heart catheterizations, and left heart catheterizations, groin & radial access management
• Duties included scrub, circulating, monitoring, and pre/post care
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.

Functioned in professional role, responsible for management & supervision of patients during:

• Cardiac nuclear stress testing,
• Dobutamine stress echocardiograms
• ETTs assessing for myocardial ischemia, arrhythmias, oxygenation, and other symptoms related to cardiovascular function.

Responsible for managing all clinical aspects and staff in Emory Heart & Vascular outpatient clinic and complex ambulatory care environment that included:

• Endocrinology, Rheumatology, Pulmonology, and Nephrology
• Accountable for operational activities, clinic efficiencies, patient satisfaction, and cost-effective outcomes for clinical services.
• Provided strong leadership to enhance team productivity and morale.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.

Responsible for managing all clinical aspects and staff at The Emory Clinic Internal Medicine outpatient clinic including:

• Endocrinology, Rheumatology, Pulmonology, and Nephrology
• Accountable for operational activities, clinic efficiencies, patient satisfaction, and cost-effective outcomes for clinical services.
• Provided strong leadership to enhance team productivity and morale.
• Achieved operational excellence by streamlining processes and implementing best practices.

Established and managed overall operations of Upson Regional Medical Center's Wound Healing Center including:

• Physician and staff management
• Hospital relations management
• Medical office management
• Program marketing

• Developed and implemented the Case Management program at Upson Regional Medical Center (URMC)
• This included education of all nursing areas, physicians, and hospital personnel
• Acted as Medicare resource person for compliance issues related to physician documentation, observation guidelines, coding and billing practices
• Responsible for APC implementation at URMC that included charge master management

• Healthcare Consultant, Inpatient & Outpatient Services
• Assisted with regulatory issues such as compliance.
• Produced detailed and relevant reports for use in making business decisions.

Staff nurse responsible for managing post heart surgery patients

Med/Surg unit 1980 as a GN

CCU 1981-1985

CV ICU 1985-1988