Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lisa Inman

Lisa Inman

Oklahoma City

Summary

Experienced HR manager with a background in overseeing benefits, employee relations, and payroll. Skilled in creating a positive work environment and implementing effective HR policies to align with organizational objectives. Proven track record of enhancing team dynamics, fostering employee engagement through strong communication and conflict resolution abilities. Payroll professional known for driving process improvements, ensuring accuracy, and timeliness, with expertise in payroll software and regulatory requirements. Collaborative team player focused on achieving results and adapting to evolving needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Community Manager

Neighborhood Management Inc
02.2025 - Current
  • Addressed and resolved homeowner complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain the highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.

Training & Credentialing Specialist

Hope Community Services
11.2023 - 05.2024
  • Certified Instructor for Therapeutic Option & CPR (Red Cross)
  • Assisted in training new employees on proper credentialing procedures, contributing to their rapid integration into the team environment.
  • Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.

HRMS

State of Oklahoma
09.2020 - 10.2023
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.

Administrative Programs Officer

Department of Transportation
01.2016 - 09.2020
  • HR duties for division
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
  • Ensured compliance with national and local laws through regular policy reviews and updates.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.

Adult Protective Services & Child Welfare Investigator

Department of Human Services
07.2013 - 01.2016
  • Investigation for Child Welfare and Adult Protective service units of many types of people including elderly, veterans, children, disabled and all levels of social-economic classes, Compiling reports to the district attorney’s office, Reviewing Laws, practicum of policies and procedures on a regular basis, Providing assistance to social service programs
  • Explaining how to obtain services including rights and responsibilities of clients, Background checks, Recommendations for personal service plans, Completing legal documentation according to Oklahoma Laws and Department policies, Management of professional caseloads not limited to: managing finances, guardianships, following through with proper placement to provide specialized individual care.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.

Education

Master of Science - Industrial And Organizational Psychology

University of Phoenix
01-2011

Bachelor of Arts - Liberal Arts/Social Science

University of Oklahoma
01-2010

Associate Degree - Legal Assistant

Rose State College
01.2005

Completed Coursework Towards Certified EMT-P -

Moore-Norman Vo-Tech

Completed Coursework Towards Certified Phlebotomy - undefined

Shelby State Community College

Skills

  • Data integrity management
  • Database administration
  • Experienced in software tools
  • Effective conflict resolution
  • Ethical Conduct
  • Credential Verification
  • Strong interpersonal skills
  • Payroll management proficiency
  • Critical analysis skills
  • Clear verbal communication
  • Interpersonal Skills
  • Effective time management
  • Strategic decision making
  • Proactive self-starter
  • Client support
  • Community engagement
  • Budget management and reporting
  • HR policies and procedures
  • Training and mentoring
  • Legal compliance

Certification

  • OK Notary

Timeline

Community Manager

Neighborhood Management Inc
02.2025 - Current

Training & Credentialing Specialist

Hope Community Services
11.2023 - 05.2024

HRMS

State of Oklahoma
09.2020 - 10.2023

Administrative Programs Officer

Department of Transportation
01.2016 - 09.2020

Adult Protective Services & Child Welfare Investigator

Department of Human Services
07.2013 - 01.2016

Associate Degree - Legal Assistant

Rose State College

Completed Coursework Towards Certified Phlebotomy - undefined

Shelby State Community College

Master of Science - Industrial And Organizational Psychology

University of Phoenix

Bachelor of Arts - Liberal Arts/Social Science

University of Oklahoma

Completed Coursework Towards Certified EMT-P -

Moore-Norman Vo-Tech

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