Lisa Jacobs

• Currently manager of largest sales volume and most profitable store in Atlanta Division of 181 stores.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Manage daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.

Managed company wide project for Atlanta Division 184 Stores.

Project included total merchandising of Produce departments, training of all department associates of process changes. Worked with store teams on Certifications, Sustainment, Training, Staffing and Placement of equipment.

Managed Merchandising, Sales and Sales Plans, Shrink, Profits and Processes for District pertaining to Deli, Bakery, Murray's and Starbucks. Worked with stores and department managers to achieve desired results.

Manager over District's Fresh Department Coordinators. Departments included: Deli, Bakery, Murrays, Starbucks, Produce, Floral, Meat and Seafood. Responsible for District achieving Company's desired Sales, Profits, Merchandising and Shrink goals.

Manager over all District Coordinators. Responsible for achieving desired company results in Sales, Merchandising, Shrink and Profits for District. Coordinators included Districts Grocery, Drug/Gm, Fuel and all Fresh Departments.

• Enhanced customer satisfaction by efficiently implementing Company Wide Initiative.
• Collaborated with team members to complete large-scale installation project on time and within budget.
• Division Project covered 184 stores.

Project included training and implementing a Company plan to that included the Company's Purpose and Promise to its customers and associates.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Developed successful employee retention plan, reducing staff turnover rates significantly.

Manager Districts Produce and Floral Department. Worked with Department Managers with Division Merchandising initiatives to include Merchandising Plans, Sales Plans, Shrink, Profit, Sales as well as training and developing Department Leadership.

• Achieved strategic business growth by identifying market opportunities and implementing new initiatives.
• Streamlined internal processes for increased efficiency, reducing overall operational costs.
• Led cross-functional teams to successfully execute high-impact projects, successfully for 7 New Stores
• Implemented and Managed Hiring, Training and Staffing of 7 New Stores that opened in one year.

Roll Out Team Leader for Company Wide initiative. Project included Training Store Teams across Division how to take Financial Date and Customer Feedback to identify areas of improvement needed in stores. Teams were trained to take Data, identify departments and then create plan to improve Sales, Customer Satisfaction and results of departments.