Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Jankowski

Lackawanna,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Donor Intake Coordinator

ConnectLife
12.2023 - Current
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Meticulously managed donor records, ensuring accuracy and compliance
  • Fostered team collaboration to streamline donor intake workflow effectively
  • Enhanced donor record-keeping precision through rigorous data verification
  • Increased donor engagement by implementing targeted outreach strategies
  • Led a team project that enhanced workflow efficiency by integrating tech solutions.
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.

Personal shopper

Walmart
03.2023 - 12.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Loaded and unloaded orders at customer's homes or locations.

Senior Residential Supervisor

People Inc
06.2022 - 02.2023
  • Responsible for supervision and development of staff
  • Create schedules and placements to put staff where needed to ensure the higher quality of care is provided to residents
  • Enforce company guidelines and policies by educating staff on procedures to guarantee a safe work environment
  • Use critical thinking to solve concerns efficiently and effectively
  • Manage and disperse finances for residents to ensure there are enough funds available to meet wants and necessities
  • Hold meetings with residents to collaborate on individualized action plans to ensure goals are set and accomplished.

Immediate Treatment assistant

Mercy Hospital Of Buffalo
09.2014 - 07.2022
  • Worked with a team to ensure the needs for patients were met by assisting others with tasks, such as turning and positioning patients and responding to call lights with efficiency
  • Collected, reported and documented data independently such as vitals, blood sugars and EKG's in a timely manner
  • Anticipated patient needs, and prioritized care accordingly
  • Maintained patient files and updated as needed
  • Organized and ensured sufficient supplies and tools on hand.

Education

High School Diploma -

Frontier Central High School
Hamburg, NY

Skills

  • Precision
  • Team Collaboration
  • Workflow Efficiency
  • Communication Skills
  • Organization
  • Time Management
  • Customer Relationship Management
  • Problem-solving
  • Analytical Thinking
  • Conflict Resolution
  • Efficiency
  • Customer Engagement
  • Technical Skills
  • Creative Thinking
  • Teamwork
  • Customer Service
  • Multitasking
  • Attention to Detail
  • Multi-Line Phone Systems

References

  • Nicole Ryan, 7164258005, Kenmore Mercy Hospital
  • Ariana De Jesus, 7165634054, Travelers Insurance
  • Amanda Schwartz, 7167834753, Mercy Hospital of Buffalo

Timeline

Donor Intake Coordinator

ConnectLife
12.2023 - Current

Personal shopper

Walmart
03.2023 - 12.2023

Senior Residential Supervisor

People Inc
06.2022 - 02.2023

Immediate Treatment assistant

Mercy Hospital Of Buffalo
09.2014 - 07.2022

High School Diploma -

Frontier Central High School

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Lisa Jankowski