Lisa Janos

• Assisted teachers with classroom management and student engagement activities.
• Supported students with special needs in daily academic tasks and social interactions.
• Monitored student progress and provided feedback to teachers on performance.
• Organized classroom materials and resources to facilitate effective learning environments.
• Monitored student behavior in the classroom and cafeteria settings.
• Provided feedback on student's progress to teachers and administrators.
• Helped prepare materials for presentations and demonstrations for classroom instruction.
• Handled clerical duties, managed classrooms, and coordinated documents for teachers.

• Assisted customers with inquiries and provided product information effectively.
• Collaborated with team members to improve service delivery and customer satisfaction.
• Trained new representatives on policies, procedures, and customer service techniques.
• Developed strong relationships with customers by providing personalized assistance and support.
• Gathered customer feedback through surveys and used the data to improve customer service.

Assisted balancing registers daily

• Processed patient admissions and verified insurance information.
• Maintained accurate electronic records using hospital management software.
• Communicated effectively with patients regarding admission policies and procedures.
• Resolved patient inquiries related to billing and insurance coverage.
• Verified insurance eligibility for all patients admitted to the hospital.
• Ensured compliance with HIPAA regulations by maintaining confidentiality of patient records at all times.
• Performed administrative tasks such as filing, faxing, scanning documents.
• Documented patient information accurately into the electronic medical record system.
• Determined charges and collected co-pays.