Lisa J. Cloutier
Mount Juliet,Tennessee
Summary
Results-driven health care professional with expertise in collaborative and autonomous work in high-pressure situations. Prioritizes patient and family well-being through compassionate care. Adept at navigating complex health care environments while ensuring optimal patient outcomes. Focused on continuous improvement in service delivery and patient engagement.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Critical Care Registered Nurse
VUMC Wilson County Hospital
03.2025 - 11.2025
- Administered critical medications and treatments per established protocols in high-stress environments.
- Monitored patient vitals and responded swiftly to changes in condition, ensuring optimal care delivery.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for critically ill patients.
- Trained and mentored junior nurses on best practices in critical care nursing and emergency response procedures.
Virtual Registered Nurse
HCA
12.2023 - 03.2025
- Collaborated with a multidisciplinary team to execute admissions medication reconciliations and facilitate patient discharges.
- Managed service operations for 6 hospitals and 52 units in Greater Kansas City area.
Surgical Intensive Care Unit RN
Tristar Summit Medical Center
11.2022 - 12.2023
- Managed comprehensive care plans for adult ICU patients, focusing on achieving optimal health results in a demanding atmosphere.
- Administered patient care, monitoring vital signs and responding to changes in condition.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and preventive care strategies.
- Assisted in emergency response efforts, ensuring swift and effective treatment delivery.
- Mentored junior nursing staff, enhancing clinical skills and promoting best practices.
- Evaluated nursing procedures, identifying areas for improvement to enhance patient outcomes.
- Led quality assurance initiatives, implementing protocols to ensure compliance with healthcare standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Registered Nurse
Wellpath
05.2022 - 10.2022
- Managed care programs for pediatric and juvenile populations to ensure compliance with Maine Department of Corrections standards.
- Administered medications and therapies in compliance with established protocols and guidelines.
- Mentored junior nursing staff on best practices for critical care management and emergency response.
- Advocated for patient-centered care, fostering communication between patients, families, and healthcare teams.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Travel RN
Medical Solutions
04.2021 - 12.2021
- Coordinated nursing services for a broad spectrum of patients, encompassing neuro, trauma, cardiac, and surgical needs, while performing house supervisor functions in specified contracts.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment plans, medications, and post-discharge care.
- Advocated for patient needs and ensured adherence to safety protocols and best practices.
- Mentored junior nurses, enhancing their skills in critical care and emergency response.
- Streamlined documentation processes using electronic health record systems for improved efficiency.
- Conducted thorough assessments to identify patient needs and adjust care strategies accordingly.
- Led initiatives to improve patient outcomes through evidence-based practice implementation.
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Administered medications and treatment to patients and monitored responses.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
- Maintained strict adherence to infection control protocols, ensuring a safe environment for patients and colleagues alike.
- Reduced medication errors through meticulous administration and documentation of medications, treatments, and IV therapies.
- Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
- Assisted physicians with bedside procedures, including central line placements, lumbar punctures, and thoracenteses.
- Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
- Facilitated smooth transitions between facilities by effectively communicating pertinent patient information to receiving staff members.
- Facilitated smooth transitions for patients between departments by coordinating with healthcare professionals, enhancing overall patient experience.
Critical Care Registered Nurse
Portsmouth Regional Hospital
12.2019 - 03.2021
- Led quality improvement initiatives to enhance patient safety and streamline critical care workflows.
- Evaluated patient responses to interventions, adapting care strategies based on clinical assessments and outcomes.
- Coordinated with medical staff for timely interventions during emergencies, improving overall patient management efficiency.
- Utilized advanced monitoring technologies to assess patient status continuously, ensuring prompt identification of complications.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
Critical Care Registered Nurse
Golisanos Childrens Hospital of SWF
01.2017 - 11.2019
- Monitored and supported pediatric sedation procedures to ensure patient safety in emergency and intensive care environments.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
- Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
- Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
- Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
- Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
- Improved patient outcomes by developing and implementing comprehensive care plans for critically ill patients.
- Led the rapid response team in emergency situations, showcasing strong clinical judgment and decision-making abilities under pressure.
- Enhanced interdisciplinary collaboration by effectively communicating with physicians, therapists, and support staff to ensure optimal patient care.
- Facilitated smooth transitions of care between critical care and other hospital units by maintaining effective communication with receiving staff and providing thorough handoff reports.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Streamlined workflow processes within the critical care unit, resulting in increased efficiency and improved patient satisfaction.
Emergency Department RN
Santa Rosa Memorial Hospital
01.2015 - 01.2017
- Company Overview: a Level II Trauma Center in Northern California
- Responsible for the care of emergency department patients
- A Level II Trauma Center in Northern California
Critical Care Transport Nurse
Reach Air Medical Services
10.2014 - 05.2015
- Developed and implemented community-based transport program to enhance local mobility.
- Oversaw comprehensive care for critically ill patients across all age groups, from neonates to geriatrics.
- Managed response to scene calls and coordinated interfacility transfers.
- Oversaw safety investigations and implemented safety procedures at Reach 1 base.
- Spearheaded community-based transport program initiatives to enhance local mobility.
- A community based transport program
- Coordinated critical care transport for critically ill patients across multiple healthcare facilities.
- Administered advanced life support and monitored vital signs during transport to ensure patient stability.
- Collaborated with interdisciplinary teams to develop and implement patient care plans in high-pressure environments.
- Trained and mentored junior nursing staff on critical care protocols and transport procedures.
- Evaluated patient conditions and made real-time decisions to optimize transport outcomes and safety measures.
- Led quality improvement initiatives focused on enhancing transport efficiency and patient satisfaction scores.
- Utilized advanced medical equipment including ventilators, infusion pumps, and cardiac monitors during transports.
- Conducted comprehensive assessments of patients' needs prior to transportation, ensuring readiness for critical interventions.
- Conducted thorough assessments of each patient''s needs upon arrival at referring hospitals before initiating any treatments or interventions during transport.
- Assisted with the development of new policies and procedures within the critical care transport team, resulting in improved safety protocols and overall effectiveness of operations.
- Coordinated effectively with other healthcare professionals involved in patient care during the transfer process, ensuring proper handoff of information pertaining to treatment plans and progress notes.
- Ensured compliance with all relevant regulations and guidelines governing critical care transport nursing, upholding the highest standards of professionalism at all times.
- Maintained accurate patient records throughout the transport process, contributing to effective communication among healthcare providers.
- Maintained constant communication with destination facilities throughout transports; providing updates on patient status and estimated time of arrival.
- Implemented advanced life support measures when necessary, stabilizing patients prior to arrival at destination facilities.
- Enhanced patient care by providing rapid and efficient critical care transport services.
- Provided compassionate end-of-life support for critically ill patients and their families during transport.
- Demonstrated strong clinical judgment in identifying potential complications early on during transports; prioritizing interventions based on severity.
- Adapted quickly to changing patient conditions en route between facilities, modifying treatment plans as needed for optimal outcomes.
- Operated medical equipment efficiently during transports, including ventilators, IV pumps, and monitoring devices.
- Participated in ongoing professional development opportunities to stay current on best practices in critical care nursing and transport medicine.
Critical Care Transport Nurse
AirLink/VitaLink Critical Care Transport
03.2012 - 10.2014
- Outlined key features and benefits of hybrid hospital-based program to facilitate informed decision-making among stakeholders.
- Managed patient care for critically ill individuals, delivering tailored support and interventions for infants through geriatric populations.
- Coordinated logistics and communication for scene calls and interfacility transfers, prioritizing patient safety and operational efficiency.
- Engaged in shared governance safety and pediatric committees, focusing on improving safety protocols and pediatric services.
- Established a mentorship program that contributed to employee development initiatives. Engaged in a behavioral-based interview group to improve hiring practices and candidate evaluation.
- Designed and executed hybrid hospital-based program integrating multiple healthcare services for comprehensive patient support.
- A hybrid hospital based program
- Collaborated with hospital staff to ensure smooth transitions from facility to ambulance, promoting continuity of care.
- Served as a preceptor for new nurses joining the critical care transport team, sharing valuable knowledge and experience while fostering a positive learning environment.
- Educated patients and family members about the critical care transport process, addressing any concerns or questions they had.
- Reduced response times for emergency calls through streamlined communication with dispatchers and EMTs.
- Played a key role in the development and implementation of transport protocols, leading to more efficient operations and improved patient outcomes.
- Contributed to ongoing quality improvement initiatives within the critical care transport team by identifying areas for improvement and suggesting actionable solutions.
- Improved patient outcomes by ensuring timely administration of medications and interventions during transport.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications and treatments as ordered by physician.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
- Provided targeted care and treatment to Type patients.
- Delivered outstanding patient care in Type critical care units.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
Education
Associate in Science - Nursing
New Hampshire Community Technical College
Berlin, New Hampshire 08.2001 - 05.2003
Emergency Medical Technician-Intermediate Course - undefined
National Registry
01.1999
Emergency Medical Technician-Basic - Biology
National Registry
Berlin, New Hampshire01.1996
Regents Diploma - Business
Akron Central High School
Akron, New York 08.1980 - 06.1984
Skills
Senior health support
Comprehensive discharge strategies
Patient assessment skills
Basic emergency care
Compassionate understanding
Healthcare staff management
IV fluid administration
Process optimization
Test result evaluation
Respiratory support
Critical care medicine
Hobbies and Interests
- Proud mother to an Army Staff Sergeant
- Enjoy flying around the country to visit family and friends
- Enjoy reading
- Enjoy the beach
- Pursuing opportunities that peak my interest
Timeline
Critical Care Registered Nurse
VUMC Wilson County Hospital
03.2025 - 11.2025
Virtual Registered Nurse
HCA
12.2023 - 03.2025
Surgical Intensive Care Unit RN
Tristar Summit Medical Center
11.2022 - 12.2023
Registered Nurse
Wellpath
05.2022 - 10.2022
Travel RN
Medical Solutions
04.2021 - 12.2021
Critical Care Registered Nurse
Portsmouth Regional Hospital
12.2019 - 03.2021
Critical Care Registered Nurse
Golisanos Childrens Hospital of SWF
01.2017 - 11.2019
Emergency Department RN
Santa Rosa Memorial Hospital
01.2015 - 01.2017
Critical Care Transport Nurse
Reach Air Medical Services
10.2014 - 05.2015
Critical Care Transport Nurse
AirLink/VitaLink Critical Care Transport
03.2012 - 10.2014
Associate in Science - Nursing
New Hampshire Community Technical College
08.2001 - 05.2003
Regents Diploma - Business
Akron Central High School
08.1980 - 06.1984
Emergency Medical Technician-Intermediate Course - undefined
National Registry
Emergency Medical Technician-Basic - Biology
National Registry