LISA J. DEESE
BELLEVUE,NE
Summary
Administrative Assistant with impeccable interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities. Exemplary in customer relationship building. Highly motivated individual with ability to learn quickly and adapt to any environment.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Dorhout Retirement Services
La Vista, Nebraska
06.2023 - Current
- Greets visitors and provides general information about the company
- Develops and maintains filing systems for confidential documents and records
- Creates travel arrangements and distributes details to appropriate personnel
- Enters data into spreadsheets using Microsoft Excel or other similar programs
- Handles confidential documents in an organized fashion, according to established protocol.
- Answers questions from customers regarding products and services offered by the company
- Manages office supplies inventory and placed orders when necessary
- Composes letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Assists with the planning of special events by arranging catering services, securing venues and ordering promotional materials
- Conducts research on various topics as requested by management
- Schedules appointments between clients and customers and internal staff members
- Manages database systems containing customer contact information
- Provides administrative support to the executive team, including scheduling meetings and managing calendars
- Manages incoming calls while providing information or transferring callers to appropriate personnel
- Coordinates mailings including sorting mail, preparing packages for shipping via courier service or postal service
Office Manager
Cornerstone Christian School
08.2010 - 05.2023
- Supervised office team of five, set office personnel schedules, annual performance evaluations
- Greeted and responded to telephone and in-person requests for information; maintain the front desk in a neat and organized fashion
- Responsible for implementing and maintaining all recordkeeping systems
- Developed and tracked records and reports related to incidents, accidents, average daily attendance
- Processed incoming admissions paperwork
- Managed social media platforms
- Communicated events through weekly newsletter
- Completed supply orders
- Created and maintained student files
Assistant
Wiebelhaus Inc.
09.2010 - 07.2022
- Maintained corporate and personal financial accounts and bookkeeping via bank statements and other reports
- Managed employee payroll service
- Trusted with deposit and withdrawal access to family, corporate, and investment accounts
- Issued financial statements as and when required
- Recorded cash receipts
- Filed quarterly taxes
- Performed quarterly audit on accounts
- Assisted in ministry support
Customer Service Representative
Walmart
04.2020 - 08.2020
- Answered customers questions and addressed problems via phone
- Handled customer complaints and provided solutions and alternatives within the time limits
- Followed up with customers to ensure resolution
Administrative Assistant
Lifegate Church
04.2010 - 08.2010
- Provided administrative support for Accounting department such as answering telephones, filing, data entry, typing reports
- Assisted with payroll
Administrative Assistant
Lifegate Church
03.2007 - 05.2010
- Provided daily operations and administrative support to Biblical Studies pastor
- Those duties included: dictation, CD and DVD replication, maintained website, personal correspondence with several hundred class attendees, filing, scanning, room setup and tear down for weekly class
Account Executive
First National Bank
06.1996 - 01.1999
- Responsible for creating and managing corporate accounts for Merchant Credit Card Processing division
Education
General Studies -
University of Nebraska at Omaha
Skills
- Typing: 75wpm
- Strong organization and analytical skills
- Excellent interpersonal skills
- Office etiquette
- Phone communication skills
- All Windows operating systems
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Quickbooks
Timeline
Administrative Assistant
Dorhout Retirement Services
06.2023 - Current
Customer Service Representative
Walmart
04.2020 - 08.2020
Assistant
Wiebelhaus Inc.
09.2010 - 07.2022
Office Manager
Cornerstone Christian School
08.2010 - 05.2023
Administrative Assistant
Lifegate Church
04.2010 - 08.2010
Administrative Assistant
Lifegate Church
03.2007 - 05.2010
Account Executive
First National Bank
06.1996 - 01.1999
General Studies -
University of Nebraska at Omaha
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