Lisa Johnson
Jacksonville,Florida
Overview
9
9
years of professional experience
Work History
Caregiver
Family
04.2021 - 10.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Professional Dog Walker
Simply Yours Concierge
01.2018 - 06.2021
- Enhanced client satisfaction by providing consistent and reliable dog walking services.
- Implemented positive reinforcement techniques to encourage good behavior during walks and training sessions.
- Increased client retention rate through dedicated service quality resulting in numerous word-of-mouth referrals.
- Handled various breeds of dogs with different temperaments, adapting to their individual needs and preferences.
- Maintained open communication with clients, providing updates on their pets'' behavior, health, and progress.
- Developed personalized exercise plans for each dog based on breed, age, size, and fitness level to promote optimal health.
- Provided exceptional customer service by addressing any concerns or issues promptly and professionally.
Park Ranger
City Of Jacksonville
01.2015 - 11.2018
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Guided tours for park visitors with focus on informative and safe visits.
- Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
- Distributed park and trail maps, provided park information and answered customer service questions.
Education
Associate of Arts - General Studies
Florida State College Jacksonvillie
Jacksonville, Florida08.2024
Skills
- Time Management
- Problem-Solving
- Grounds Maintenance
- Incident Management
- Environmental education
- Visitor relations
- Facility Patrols
- Punctual and Reliable
- Excellent Communication
- Pet Sitting
- Schedule Management
- Customer Service
Timeline
Caregiver
Family
04.2021 - 10.2023
Professional Dog Walker
Simply Yours Concierge
01.2018 - 06.2021
Park Ranger
City Of Jacksonville
01.2015 - 11.2018
Associate of Arts - General Studies
Florida State College Jacksonvillie