Lisa Johnson
Sanford,FL
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Plantation Bay Rehabilitation Center
10.2020 - Current
- Performs appropriate cleaning of all
- Resident rooms, offices, washrooms and all public common spaces
- Refers medicals needs to nurse or caregiver
- Completed Inspection of rooms
- Trains and assisted with hiring staff.
Customer Service Representative
BioSolutions Specialty Pharmacy
10.2010 - Current
- Accurately enter data into corresponding Fields within various software programs
- Manage large amounts of incoming calls
- Identifying and resolving customer issues accurately and efficiently
- Follow communication procedures
- Guidelines and policies
- Maintain confidentiality of all customer and company records
- Handle customer complaints provide appropriate solutions.
Administrative Assistant (Admin Assistant)
Simmons &Sons construction
05.2015 - 03.2020
- Composed company correspondence
- Maintained excellent communication with customers vendors and management
- Improved workplace efficiency through effective communication
Education
Apopka High School
Apopka, FLSkills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Task assignment
- Training and mentoring
Additional Information
Have some knowledge and training with Hvac
Timeline
Housekeeping Supervisor
Plantation Bay Rehabilitation Center
10.2020 - Current
Administrative Assistant (Admin Assistant)
Simmons &Sons construction
05.2015 - 03.2020
Customer Service Representative
BioSolutions Specialty Pharmacy
10.2010 - Current
Apopka High School