Lisa Jones
Nipomo,CA
Summary
Dynamic entrepreneur with a proven track record at Fitness Edge Exercise Equipment, excelling in small business operations and customer service. Skilled in Quickbooks and staff training, I fostered a positive workplace culture, enhancing employee engagement and driving repeat business through exceptional customer relationships. Committed to helping others in all ways possible.
Overview
2026
2026
years of professional experience
Work History
Owner
Fitness Edge Exercise Equipment
1993 - Current
- Self-motivated.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. Skilled in fielding incoming phone calls and emails and credit card processing.
- Managed day-to-day business operations. Very organized and conscientious of my work performance.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation, payroll and sales tax reconciliation.
- Trained office staff on all operations including Quickbooks, THub, Shipping with UPS, FDX and USPS.
- Trained and motivated employees to perform daily business functions.
- Created a positive and cheerful workplace environment that fostered employee engagement, collaboration, loyalty and excitement to work for the company.
- Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Mentored staff members on best practices in customer service and product knowledge for equipment sales.
Elder Care Provider
Independent
2018 - 09.2025
- Provided compassionate care and companionship to elderly clients, enhancing their quality of life.
- Assisted with daily living activities, ensuring safety and comfort for clients at home.
- Implemented personalized care plans, addressing individual needs and preferences effectively.
- Monitored health conditions and medication schedules, reporting changes to families or healthcare providers.
- Trained new caregivers on best practices in elder care and client communication techniques.
- Coordinated transportation for medical appointments, promoting timely access to healthcare services.
- Fostered strong relationships with clients' families, providing updates and support as needed.
- Improved elderly clients'' quality of life by providing compassionate and attentive care.
- Conducted regular safety assessments of the home environment, identifying potential hazards and implementing solutions accordingly.
- Provided emotional support to clients during difficult times, demonstrating empathy and understanding.
- Implemented strategies for fall prevention, creating a safer environment for elderly individuals at risk of injury.
- Coordinated respite care services when needed, allowing family caregivers to take breaks while ensuring seamless continuity of care for the client.
- Facilitated smooth transitions between levels of care for clients experiencing changes in health status or living arrangements.
- Assisted clients with daily living activities, promoting their independence and dignity.
- Developed strong relationships with clients and their families, fostering trust and open communication.
- Monitored clients'' health conditions, promptly reporting any concerns to medical professionals for proper intervention.
Education
CPR Certified -
Red Cross
Bachelor of Science - Social Sciences
San Jose State University
San Jose, California, CAProfessional Caregiver Certification - Senior Care And Management of Needs
Care Academy
Boston, MA04.2019
Skills
- Excellent customer service skills
- Small business operations; management of staff, training in sales and operations of a showroom and office, computer literacy and training of software to new hires, payroll processing and filing, certificate of insurance processing, employment form processing
- Proficiency in Quickbooks, credit card processing
- Strong Verbal and written communication skills
- Extensive experience with seniors I can easily relate to their needs and have exceptional patience
Volunteer Opportunities
• Meal delivery driver for Meals That Connect out of the Nipomo branch
• Yard duty at St Patrick's Elementary School in AG
• Usher volunteer st the Clark Center since 2023
Timeline
Owner
Fitness Edge Exercise Equipment
1993 - Current
Elder Care Provider
Independent
2018 - 09.2025
CPR Certified -
Red Cross
Bachelor of Science - Social Sciences
San Jose State University
Professional Caregiver Certification - Senior Care And Management of Needs
Care Academy