Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Kachadoorian

Worcester,MA

Summary

Dedicated Custodian with a proven track record at Holy Cross, excelling in maintaining cleanliness and safety through effective sanitizing and emergency response. Demonstrates strong independent work ethic and dependable customer service, achieving efficient project completion with the team. Skilled in operating advanced cleaning machinery and executing deep-cleaning tasks to enhance commercial environments.

Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Hardworking and passionate job seeker with strong organizational skills.

Overview

22
22
years of professional experience

Work History

Custodian

Holy Cross
11.2021 - Current
  • Restocked office, kitchen and other common areas to maintain adequate supplies.
  • Reported building issues to building management to reduce safety concerns.
  • Set up and broke down meeting rooms for events.
  • Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.

Waitress

Suney’s Pub
06.2002 - 07.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.

Sandwich Artist

Subway
03.2008 - 11.2013
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.

Records Clerk

UMass Memorial Health Care
01.2010 - 03.2010

• Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.

• Retrieved, sorted, copied, and filed all documents and paperwork.

• Organized files, developed spreadsheets, faxed reports and scanned documents.

• Tagged, organized and stored physical files.

• Answered phones and performed clerical office functions.

• Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents.

• Maintained all office files, both electronic and hard copies.

• Helped senior clerical staff complete daily workloads.

Education

High School Diploma - General Studies

Doherty Memorial High School
Worcester, MA
06.2004

Skills

Quick learner

Time management skills

Menu knowledge

Trained in liquor, wine and food service

Customer service

Payment processing

Point of Sale (POS) system operation

Cash handling

Highly responsible and reliable

Timeline

Custodian

Holy Cross
11.2021 - Current

Records Clerk

UMass Memorial Health Care
01.2010 - 03.2010

Sandwich Artist

Subway
03.2008 - 11.2013

Waitress

Suney’s Pub
06.2002 - 07.2020

High School Diploma - General Studies

Doherty Memorial High School
Lisa Kachadoorian