Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lisa Kaestner

Saint Maries,ID
Lisa Kaestner

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
years of professional experience

Work History

Marimn Health
Plummer , ID

AAMA CMA
02.2016 - Current

Job overview

  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Documented all activities accurately into electronic medical records system.
  • Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
  • Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
  • Administered injections per physician orders while adhering to all safety guidelines.
  • Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
  • Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
  • Answered phones promptly; responded professionally to inquiries from patients or family members.
  • Provided support in the development of treatment plans for patients under the direction of a physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Incorporated outside records into charts and EHR.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.

Republic family medicine
Republic, WA

AAMA CMA
11.2015 - 01.2016

Job overview

  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Documented all activities accurately into electronic medical records system.
  • Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
  • Administered injections per physician orders while adhering to all safety guidelines.
  • Ensured compliance with applicable laws and regulations pertaining to patient safety.
  • Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
  • Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
  • Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
  • Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
  • Answered phones promptly; responded professionally to inquiries from patients or family members.
  • Responded quickly to emergency situations according to established protocols.
  • Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
  • Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
  • Provided support in the development of treatment plans for patients under the direction of a physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Educated patients about medications, procedures and physician's instructions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered medications under physician's supervision.
  • Prepared treatment rooms for patient examinations.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Explained treatment procedures and physicians' instructions.

Education

North Idaho College
Coeur D'alene, ID

Certificate of Achievement -IV Therapy For Health Care Providers
02-2024

University Overview

Spokane Community College
Spokane, WA

Certified Medical Assistant from Medical Assisting
06-2016

University Overview

  • Honor Roll [Semester and Year]
  • Completed continuing education in BLS

Spokane Community College
Spokane, WA

GED
03-2014

University Overview

Skills

  • Patient-Focused Care
  • Patient Flow Management
  • Patient Scheduling
  • Phlebotomy
  • Medical Terminology
  • HIPAA Compliance
  • Able to Lift 25 Pounds
  • Respiratory Equipment Training
  • Customer Service
  • Communicating With Patient Families
  • Venipuncture and Phlebotomy
  • Understands Medical Procedures
  • Calm and Level-Headed Under Duress
  • Chronic Disease Management
  • Sterilization Techniques
  • First Aid
  • Electronic Medical Records
  • Appointment Setting
  • Specimens Collection and Processing
  • Infection Control Procedures
  • Certified in Basic Life Support (BLS)
  • Patient Relations
  • Compassionate
  • Medical Procedures
  • Reliable Transportation
  • Case Management
  • Quick Problem Solver
  • EKG Set up and Monitoring
  • Valid Idaho Driver's License
  • Direct Patient Care
  • Vital Sign Monitoring
  • Preparing Specimens and Samples
  • Sterile Technique
  • Conflict Resolution Abilities
  • Medical Equipment Operation
  • Vital Sign Monitors
  • Complex Problem-Solving
  • Adaptable
  • Patient Care Coordination
  • Wound Care and Irrigation

Timeline

AAMA CMA
Marimn Health
02.2016 - Current
AAMA CMA
Republic family medicine
11.2015 - 01.2016
North Idaho College
Certificate of Achievement -IV Therapy For Health Care Providers
Spokane Community College
Certified Medical Assistant from Medical Assisting
Spokane Community College
GED
Lisa Kaestner