Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Kalinski

White Lake

Summary

Results-driven clinical director with over 15 years of experience in health care administration. Adept at overseeing the delivery of high-quality patient care while optimizing operational efficiency. Skilled in budgeting, staff management and regulatory compliance. Demonstrated record of implementing evidence-based practices and exceeding quality and performance metrics. Committed to interdisciplinary collaboration and enhancing patient outcomes. Proven leader, thoughtful risk taker and challenging the status quo to enhance people's lives and advance organizational goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Clinical Director

New Oakland Family Centers
03.2006 - Current
  • Develop and implement strategic plans and evidence-based care protocols to enhance patient outcomes, increasing length of stay rates by 15% within one year.
  • Oversee the daily operations of the Partial Hospitalization Program and outpatient services across multiple clinics.
  • Lead quality assurance initiatives, ensuring compliance with regulatory standards and protocols.
  • Expand patient capacity by 30% and increase patient satisfaction scores by 15%.
  • Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
  • Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
  • Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
  • Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
  • Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
  • Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
  • Spearheaded initiatives aimed at enhancing community outreach efforts, increasing visibility and reputation within the local market as well as beyond.
  • Established rigorous quality assurance processes, monitoring key performance indicators closely to ensure consistent delivery of high-quality clinical services across all departments.
  • Collaborated effectively with other organizational leaders on cross-functional projects, further improving overall service offerings available to patients and their families.
  • Developed, implemented, revised, and evaluated policies and procedures.

Case Manager

Catholic Social Services Of Oakland County
01.2002 - 03.2005
  • Provided family intervention and in-home counseling services to pregnant or parenting teens and their families in the areas of mental health, grief, domestic violence, poverty, social adjustment and substance abuse.
  • Recruited and trained mentors for various agency programs.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
  • Provided crisis intervention services, stabilizing families in acute distress and connecting them with appropriate resources.
  • Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
  • Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.

Education

Master of Arts - Clinical Counseling

Oakland University
Rochester, MI

Bachelor of Arts - Family Life Education

Spring Arbor University
Spring Arbor, MI

Affiliations

Skills

  • Clinical expertise
  • Budget management
  • Quality improvement
  • Leadership
  • Clinical Supervision
  • Marketing Initiatives
  • Patient Care
  • Clinical Instruction
  • Performance Improvement
  • Interdisciplinary Collaboration
  • Policy Implementation
  • Process Improvement
  • Program Development

Certification

  • Certified Professional in Healthcare Management (CPHM) - (2023)
  • Certified Healthcare Facility Manager (CHFM) - (2023)

Timeline

Clinical Director

New Oakland Family Centers
03.2006 - Current

Case Manager

Catholic Social Services Of Oakland County
01.2002 - 03.2005

Master of Arts - Clinical Counseling

Oakland University

Bachelor of Arts - Family Life Education

Spring Arbor University

Affiliations
Lisa Kalinski