Lisa Karnacewicz
Lawrenceville,GA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged POS system expertise and exceptional service skills at Lucianos Italian Restaurant, among others. Proven track record in team leadership, operational efficiency, and resolving complex accounting issues, demonstrating a strong work ethic and positive guest interactions.
Overview
2026
2026
years of professional experience
Work History
Waiter / Assistant Waiter
Norwegian Cruise Line
Honolulu, HI
10.2024 - Current
- Gelato stand operator
- Room service attendant
- Main dining room formal wait staff
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Set up banquet rooms for special events including weddings, parties, business meetings.
Server
Lucianos Italian Restaurant
Duluth, GA
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
The Silver Skillet
Atlanta, GA
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took orders from customers accurately and in a timely manner.
- Maintained accuracy in a fast paced well-renowned Atlanta hot spot
Server /Senior Restaurant Manager
Carvers Family Restaurant
Denville, NJ
- Opened and closed daily restaurant activites
- Served guests while maintaining constant communication with kitchen staff
- Prepared and processed payroll
- Maintained inventory and ordered daily necessities for business
Server / Shift Lead
South + Pine
Morristown, NJ
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees on restaurant procedures and plating techniques.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared and balanced all sales transactions each evening. Closed and secured restaurant
Head Bookkeeper
Morristown BMW
Morristown, NJ
- Balanced general ledger by reconciling entries.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Resolved complex accounting issues quickly and accurately when they arise.
- Processed all new, used, and wholesale vehicle transactions
- Prepared monthly statements on sales revenue
Office Manager
Total Home Technologies
Roseland , NJ
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Developed and implemented office policies and procedures.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Worked directly with owner as a personal assistant
Executive Assistant
Paul Miller Auto Group
Parsippany, NJ
- Worked in direct correlation with the CFO
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Assistant Office Manager
Paul Miller Audi
Parsippany, NJ
- Trained office personnel in administrative procedures and daily tasks to keep team efficient and consistent.
- Processed new, used and wholesale vehicles for Audi store, Rolls Royce and Bentley and Porsche dealerships
- Guided employees in handling difficult or complex problems.
- Performed additional tasks assigned by senior management staff.
Education
Business Management
County College of Morris
Randolph Township, NJSkills
- Exceptional customer service
- Order accuracy
- Point of sale (POS) system operations
- Server training
- Strong work ethic
- Positive guest interactions
Timeline
Waiter / Assistant Waiter
Norwegian Cruise Line
10.2024 - Current
Server
Lucianos Italian Restaurant
Server
The Silver Skillet
Server /Senior Restaurant Manager
Carvers Family Restaurant
Server / Shift Lead
South + Pine
Head Bookkeeper
Morristown BMW
Office Manager
Total Home Technologies
Executive Assistant
Paul Miller Auto Group
Assistant Office Manager
Paul Miller Audi
Business Management
County College of Morris
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