Lisa Kaul
Florence,SC
Summary
Dynamic and detail-oriented professional with a strong work ethic and proven success at Robert Stocker. Skilled in indoor and outdoor painting, I excel in delivering high-quality results while enhancing customer satisfaction through effective communication. A dependable team player, I consistently meet project deadlines and exceed client expectations.
Overview
24
24
years of professional experience
Work History
Painter
Robert Stocker
02.2014 - 10.2025
- Prepared surfaces for painting by cleaning, sanding, and priming as required.
- Applied paint using brushes, rollers, or sprayers to achieve desired finish quality.
- Ensured safe handling of tools and materials in compliance with safety regulations.
- Maintained inventory of paint supplies and tools to streamline project workflows.
- Collaborated with team members to complete projects within set timelines.
- Conducted quality inspections to identify areas needing touch-ups or corrections.
- Assisted in training new painters on proper techniques and safety practices.
- Implemented best practices for efficient material usage, reducing waste during projects.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
Store Manager
Dollar General
05.2008 - 01.2014
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock replenishment to minimize outages.
- Trained and mentored team members, enhancing their product knowledge and customer service skills.
- Implemented visual merchandising standards, improving store presentation and customer engagement.
- Developed staff schedules to align with peak business hours, maximizing operational efficiency.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty.
- Conducted regular audits of store processes, identifying areas for improvement in efficiency and performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Server/ POS Front End
Quincy's Family Steakhouse
01.2002 - 05.2008
- Prepared surfaces for painting by cleaning, sanding, and priming as required.
- Applied paint using brushes, rollers, or sprayers to achieve desired finish quality.
- Ensured safe handling of tools and materials in compliance with safety regulations.
- Maintained inventory of paint supplies and tools to streamline project workflows.
- Collaborated with team members to complete projects within set timelines.
- Conducted quality inspections to identify areas needing touch-ups or corrections.
- Assisted in training new painters on proper techniques and safety practices.
- Implemented best practices for efficient material usage, reducing waste during projects.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
Sales Associate
Shanes Rib Shack
12.2008 - 06.2009
- Assisted customers with menu selections, ensuring positive dining experiences.
- Maintained cleanliness and organization of dining areas, following health and safety standards.
- Processed customer orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on service protocols and operational procedures.
- Handled cash transactions, adhering to company cash handling policies.
- Monitored inventory levels, assisting in stock replenishment as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Server/ Bartender
Ruby Tuesdays
05.2005 - 03.2008
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Took orders accurately and entered them into POS system for efficient processing.
- Assisted kitchen staff with food preparation, maintaining cleanliness and organization.
- Collaborated with team members to streamline service during peak hours, enhancing efficiency.
- Monitored dining area to ensure timely table turnover and optimal guest experience.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved guest concerns promptly, demonstrating strong problem-solving skills and adaptability.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Streamlined order-taking process to minimize wait times for diners.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
GED -
Darlington High
Darlington, SCSkills
- Strong work ethic
- Attention to detail
- Indoor and outdoor painting
- Exterior painting
- Team player
- Effective multitasking
- Problem-solving
- Self-directed and motivated
- Time management
- Team collaboration
- Punctual and dependable
- Creative thinking
- Excellent communication
- Customer service
- Computer literate
Timeline
Painter
Robert Stocker
02.2014 - 10.2025
Sales Associate
Shanes Rib Shack
12.2008 - 06.2009
Store Manager
Dollar General
05.2008 - 01.2014
Server/ Bartender
Ruby Tuesdays
05.2005 - 03.2008
Server/ POS Front End
Quincy's Family Steakhouse
01.2002 - 05.2008
GED -
Darlington High