Job Search Status
Open to workDesired start date: Immediately
Open To Work
Lisa Kazempour
Work Preference
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
28
28
years of professional experience
Work History
Human Resources Administrator
PrestigePEO
11.2022 - 09.2025
- Assist and support HR Client Services Department with projects and day to day administrative tasks.
- Answer client inquiries and troubleshoot issues related to password resets and other system issues.
- Liaise between PrestigePEO clients, HR Client Services Team, and other departments as needed.
- Preparation and customization of Federal and State Handbook for clients using template.
- Learn and develop competence with all technology applications and other tools necessary to perform the role.
- Provide support with human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients.
- Perform background checks for clients as needed.
- Attend HR department meetings and participate in HR educational workshops.
- Participate in and/or lead special projects within the HR Client Services department.
- Performs customer service functions by answering client questions and/or relaying information both internal and external as needed.
- Assists with and/or conducts audits led by HR Client Services.
- Emails documents and/or information internally and externally.
- Performs administrative and clerical functions.
- Assists or prepares correspondence and reports as requested.
- Performs other duties as assigned.
Operations Analyst
PrestigePEO
03.2022 - 11.2022
- Worked with the Operations team to process client requests and changes including onboarding troubleshooting, annual sexual harassment training requests through blr, processing change requests and running reports as requested.
Office Administrator
PathGoal Employer Services
01.2022 - 03.2022
- Assisted HR Business Partner manage client requests and assist with Leave of Absence management and tracking.
Human Resources Coordinator
Kforce Inc
09.2021 - 01.2022
- Contract work for PathGoal Employer Services which later merged with PrestigePEO.
Reemployment Assistance Program Claims Support Agent
Kforce Inc
06.2020 - 06.2021
- Assist claimants by phone with claims issues and answer questions about the Reemployment Assistance Program.
- Facilitate escalating issues that require further assistance to the correct departments.
- Gather information from claimants and complete necessary changes on their claim or submit appropriate documentation to help move their claims forward.
- Advise claimants of crisis resources available to them.
Administrative Assistant
Ameri-Tech Community Management, Inc
08.2018 - 12.2019
- Supported several LCAM's with administrative work, handled inbound owner calls for various matters, attend association annual, budget and special assessment meetings as administrative support including transcribing minutes.
Administrative Assistant
Condominium Associates
11.2017 - 07.2018
- Supported a team of LCAM's with administrative work, handled inbound owner calls for various issues ranging from account resolution matters, website registration, coordinate repairs with vendors to attending monthly association Board meetings to record minutes, attend association annual, budget and special assessment meetings as administrative support.
Assistant Property Manager
BGS Properties
08.2015 - 03.2017
- Accept rent payments and deposits, answer property questions and coordinate property showings, coordinate work order requests, maintain vendor relationships, manage property keys, answer main company line.
Sales Support Specialist
Securus Technologies
06.2014 - 01.2015
- Customer service for internal and external customers as needed to support the Sales Team.
- Managing the Sales and Sales Director e-mail accounts.
- Check request and invoice processing (DocLink).
- SharePoint Administration, ensuring information is current and applicable.
- Maintain territory and contact lists.
- Supply management.
- Assist SVP's in managing regional SG & A budgets, including total Sales budget vs. each region individually.
- Registration and management of regional tradeshows for the entire sales force.
- Assist Marketing in managing their budget for promotional items and collateral for the Sales team.
- Ordering lunches and/or make travel arrangements for Sales Team as needed.
- Maintain relationship with administrators for all National shows.
- Coordinating the Annual Sales Conference.
- Coordinating President's Club/Securus Star trip as needed.
- Establish relationship/contacts with preferred vendors.
- Assist with mailings for Marketing and/or Sales.
- Stay engaged with Marketing for booth redesign needs to be able to educate the Field Sales Team.
- Familiar with Tradeshow terminology.
- Preparing pre and post show memos for National tradeshows.
- Adhoc requests as needed.
HR Coordinator
Securus Technologies
11.2012 - 06.2014
- Process onboarding paperwork, including applications, background checks, e-verification and new hire packets.
- Serve as facilitator of new hire orientation; input and manage HR database.
- Process personnel change requests and termination paperwork; oversee and manage personnel files.
- Maintain records and compile statistical reports.
- HRIS Administrator for learning management and application tracking systems.
- Perform general office duties such as answering phones and assisting guests; manage security process.
- Write, edit, publish and distribute HR newsletter.
Production Specialist
America's Infomart
05.2012 - 11.2012
- Research photo documentation and data from field representatives to assemble property condition reports and request bids to be submitted to clients.
- Ensure that documentation is clear and complete. Follow up with field representatives as needed.
Receptionist
OmniVision Eye Care
01.2012 - 04.2012
- Greet patients and guide them through the required paperwork.
- Update Crystal Practice Management (Crystal PM) with patient information.
- Pre-test patients (NCT, ARK, digital retinal photos, auto lensometer, acuities).
- Conduct contact lens insertion/removal classes (disposable and hybrid).
- Assist patients with frame styling and selection as well as lens options.
- Schedule patients and perform insurance verification.
- Process contact and eyewear orders. Check patients out and take payments.
Education Coordinator
HCA SSC Dallas
04.2010 - 10.2011
- Perform general orientation and training of new hires.
- HPF (Horizon Patient Folder by McKesson) training of new hire HIM (Health Information Management) Staff, current employees, and physicians, utilizing presentation and hands-on training methods.
- Developed training and taught courses that were requested by departments and staff.
- Developed training courses for Microsoft Excel for beginning and intermediate students.
- Responsible for management of the Learning Management System, HealthStream, including import/export, report writing, class development, technical support, and troubleshooting hardware/software issues.
- Completed HCA Certified Train-the-Trainer program.
- Completed HealthStream administration program and was granted Institution Administrator rights.
HIM Tech II
The Medical Center of Plano
10.2009 - 03.2010
- Utilized MEDITECH (AS/400) software to process medical record deficiencies and locate records.
- Analyzed and processed physician delinquent medical record deficiencies.
- Managed the physician delinquency process including the sending of delinquent letters notifying physicians of their delinquent medical records.
- Assisted physicians presenting to the department to complete medical record deficiencies.
Credentialing Specialist
CareerStaff Unlimited
11.2008 - 05.2009
- Credentialed medical and allied health providers including verifications, background checks, etc.
- Updated and maintained Adapt provider database.
- Assisted with hospital credentialing process, as requested.
- Processed all requests for applications and set up providers in accounting system so they would be paid.
Medical Staff Coordinator
Dyersburg Regional Medical Center
01.2007 - 11.2008
- Processed all requests for medical and allied health staff membership and reappointment applications.
- Verified all education, work history, certifications, etc. per JCAHO, federal and state guidelines.
- Updated and maintained proprietary credentialing software, built and ran reports from software.
- Scheduled, organized, prepared agendas and minutes, and recorded minutes for meetings (Credentialing, Medical Executive Committee, Department Section Meetings, Medical Staff, Patient Safety, Environment of Care, Utilization Management, Infection Control/Pharmacy & Therapeutics).
Data Analyst
Dyersburg Regional Medical Center
04.1999 - 12.2006
- Created and maintained data entry in MS Excel and MS Access Databases for Quality Management, Case Management and various other special projects.
- Assisted Chief Quality Officer with JCAHO preparations including policy and procedure manual updates.
- Performed research to answer requests for information.
- Provided clerical support to all department directors throughout the facility.
General Office Clerk
Dyersburg Regional Medical Center
12.1998 - 04.1999
- Answer phones, process release of information requests, birth certificates, analyze records for physician deficiencies, maintain physician lounge and medical library, filing, faxing, assist transcriptionists, assist director with special projects.
Payroll Specialist
Express Personnel Services
01.1998 - 12.1998
- Processed potential employment applicants for placement and processed weekly payroll.
Education
Computer Science -
Dyersburg State Community College
01.2005
High School Diploma -
Del Mar High School
06-1986
High School Studies - undefined
Pekin Community High School
01.1986
Skills
- Efficient appointment management
- Professional documentation practices
- Quality improvement initiatives
- Data-driven decision making
- Employee onboarding facilitation
- Personnel documentation handling
- Employee integration support
- Employee onboarding facilitation
- Record-keeping proficiency
- Proficient in MS Office applications
- Proficient in PrismHR software
- Skilled in utilizing LMS platforms for training
Timeline
Human Resources Administrator
PrestigePEO
11.2022 - 09.2025
Operations Analyst
PrestigePEO
03.2022 - 11.2022
Office Administrator
PathGoal Employer Services
01.2022 - 03.2022
Human Resources Coordinator
Kforce Inc
09.2021 - 01.2022
Reemployment Assistance Program Claims Support Agent
Kforce Inc
06.2020 - 06.2021
Administrative Assistant
Ameri-Tech Community Management, Inc
08.2018 - 12.2019
Administrative Assistant
Condominium Associates
11.2017 - 07.2018
Assistant Property Manager
BGS Properties
08.2015 - 03.2017
Sales Support Specialist
Securus Technologies
06.2014 - 01.2015
HR Coordinator
Securus Technologies
11.2012 - 06.2014
Production Specialist
America's Infomart
05.2012 - 11.2012
Receptionist
OmniVision Eye Care
01.2012 - 04.2012
Education Coordinator
HCA SSC Dallas
04.2010 - 10.2011
HIM Tech II
The Medical Center of Plano
10.2009 - 03.2010
Credentialing Specialist
CareerStaff Unlimited
11.2008 - 05.2009
Medical Staff Coordinator
Dyersburg Regional Medical Center
01.2007 - 11.2008
Data Analyst
Dyersburg Regional Medical Center
04.1999 - 12.2006
General Office Clerk
Dyersburg Regional Medical Center
12.1998 - 04.1999
Payroll Specialist
Express Personnel Services
01.1998 - 12.1998
High School Studies - undefined
Pekin Community High School
Computer Science -
Dyersburg State Community College
High School Diploma -
Del Mar High School