Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
background-images

LISA KEARNEY

Customer Service
Lakeville,MN

Summary

I am currently looking for a new career path.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Market Grill

Hy-Vee
01.2023 - 06.2025
  • While working in Market Grill, I achieved and successfully completed many skills. Starting off with friendly conversations with customers, and taking orders for Catering Events. I have helped in the restaurant with cashier service, serving food, cleaning, food preparation. I also worked in the Mia Italian, making pizzas for the hot case, and for the take and bake case. I also made several appetizers, such as pinwheels, sausage rolls, calzones, and individual pizzas. We also had garlic bread with cheese, and breadsticks.

Customer Service Cashier

Bachman's
04.2022 - 08.2022
  • Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
  • Assisted customers with product inquiries, providing exceptional service and enhancing shopping experience.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
  • Collaborated with team members to streamline cash register procedures, improving overall efficiency during peak hours.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Cleaning Crew Member

Elation Property Management Company
08.2018 - 03.2021
  • Maintained cleanliness and organization of properties, ensuring high standards for guest satisfaction.
  • Operated cleaning equipment, including industrial vacuums and floor scrubbers, efficiently and safely.
  • Executed deep cleaning tasks in residential and commercial spaces, enhancing overall property appearance.
  • Collaborated with team members to complete cleaning schedules within tight deadlines, improving workflow efficiency.
  • Conducted routine inspections of properties to identify maintenance needs and report issues promptly.
  • Developed checklists for daily tasks, improving consistency in service delivery across multiple properties.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.

Cashier

Kwik Trip
01.2018 - 01.2020
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Maintained cash register accuracy and balanced drawers at end of shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on procedures, systems, and customer engagement techniques.
  • Implemented inventory management practices to ensure product availability and reduce waste.
  • Collaborated with team members to streamline workflows during peak hours, enhancing service speed.
  • Monitored store cleanliness and organization to create a welcoming environment for customers.
  • Participated in promotional activities, effectively communicating offers and upselling products to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Child Care

Rasmussen College
09.1996

High School - General

Lakeville High School
Lakeville, MN
01.1992

Skills

  • I have several years of “customer experience “ Among other qualities I have safety skills, CPR skills I am very skilled in many areas, ask for references
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Time management
  • Excellent communication
  • Organizational skills
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Active listening
  • Verbal communication

Accomplishments

  • Achieved many skills by completing safety tasks with accuracy and efficiency.

Certification

  • Certificate
  • Rasmussen Business MN
  • Child Care, Paraprofessional
  • Early Childhood Education Early childhood development

Languages

English
Native or Bilingual

Timeline

Market Grill

Hy-Vee
01.2023 - 06.2025

Customer Service Cashier

Bachman's
04.2022 - 08.2022

Cleaning Crew Member

Elation Property Management Company
08.2018 - 03.2021

Cashier

Kwik Trip
01.2018 - 01.2020

High School - General

Lakeville High School

Child Care

Rasmussen College

Similar Profiles

CREATE PROFILE
LISA KEARNEYCustomer Service