Lisa Keith
Denton,NC
Summary
Seasoned HR Specialist with over a decade of experience in enhancing workforce efficiency and employee satisfaction. Proven track record in implementing effective recruitment strategies, developing comprehensive training programs, and improving HR processes. Known for excellent conflict resolution skills and a strong commitment to promoting diversity and inclusion. Adept at leveraging HRMS technology to streamline HR operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr HR Specialist
TrueBlue
Tacoma, WA
05.2010 - 04.2024
- Crafted and executed targeted recruitment strategies, enhancing the attraction of qualified professionals.
- Analyzed organizational performance and identified areas for improvement in HR processes.
- Conducted new hire orientation and onboarding activities, ensuring compliance with all applicable regulations.
- Managed the processing of payroll data, including tracking of leave time and overtime hours.
- Guided employees through comprehensive benefits programs, including health and retirement plans, boosting understanding and enrollment.
- Assisted in developing job descriptions and competency models to ensure optimal staffing levels.
- Mediated employee conflicts, fostering a collaborative work environment through effective resolution strategies.
- Coordinated training sessions for staff members on topics such as harassment prevention and diversity awareness.
- Organized events such as company picnics or holiday parties aimed at boosting morale within the workforce.
- Created reports detailing employee turnover statistics, absenteeism patterns, or disciplinary actions taken against workers.
- Interviewed new employees and completed background checks.
- Processed human resources requests.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Developed incentives to drive employee retention and improve work culture.
- Led employee engagement surveys and focus groups to identify areas for improvement and enhance employee satisfaction.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Coordinated employee recognition programs to boost morale and reward outstanding performance.
- Led the design and delivery of training programs focused on harassment prevention and diversity, elevating workforce competencies and awareness.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Entered data into spreadsheets using Microsoft Excel.
- Updated HR contact lists regularly when changes occur in status or contact information.
- Managed database systems containing employee and client information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed employees to appropriate resources if an inquiry was outside of my department.
- Proofread content for typo-free emails and documentation.
- Coordinated and scheduled meetings, trainings, and presentations, including room reservations.
- Developed and delivered presentations.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Education
Some College (No Degree) - Business Management
Randolph County Community College
Asheboro, NCSkills
- HR Process Improvement
- Conflict Resolution
- Diversity & Inclusion Strategies
- Recruitment & Retention
- Employee Engagement & Satisfaction
- Adaptability and Flexibility
- Onboarding, Training, and Development
- Health and Safety Program Management
- Exit Interviews and Processes
- Workforce Planning
- Time Management
- Attention to Detail
- Budget Management
- Payroll Processing
- Team building
- Presentation Preparation
- Performance Management
- Confidential Document Control
Certification
- Strategic Human Resources Training
- Protecting Confidentiality Training
- OSHA 10 Hour Safety Course
- Train the Trainer Course
- DE&I Training
- Accident Investigation Training
- Emergency Response Training
Affiliations
- Weight Training
- Hiking
- Camping
- Traveling
- Volunteer Work
Timeline
Sr HR Specialist
TrueBlue
05.2010 - 04.2024
Some College (No Degree) - Business Management
Randolph County Community College
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