Lisa Kennedy
Perrysburg,Ohio
Summary
At Promedica Physicians Group, Lisa excels as an Ophthalmic Scribe by enhancing patient care through meticulous documentation and HIPAA-compliant information handling. Demonstrated exceptional multitasking and critical thinking, contributing to efficient clinical workflows and positive patient outcomes. Skilled in medical terminology and patient history documentation and plays a key role in interdisciplinary team collaboration.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Ophthalmic Scribe
Promedica Physicians Group
05.2013 - Current
- Facilitated timely treatment plans by promptly transcribing doctors'' orders for medication prescriptions and referrals.
- Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
- Promoted a safe work environment through strict adherence to infection control protocols within the clinic setting.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
- Contributed to a positive patient experience, providing compassionate assistance during eye examinations and answering questions as needed.
- Aided in surgical preparation, gathering necessary instruments and equipment for efficient use during ocular procedures.
- Improved patient care by accurately documenting medical histories and examination findings.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations while handling sensitive information.
- Collaborated with interdisciplinary medical teams to ensure comprehensive patient care throughout their treatment journey.
- Accepted dictated notes and produced professional documents with outlined information.
- Used EMR to input information into computerized patient record system.
- Determined information to be included in reports.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Managed electronic files and archives to keep transcripts organized and accessible.
- Provided customer service to assist clients with questions and concerns regarding medical transcription.
- Served as a valuable resource for new staff members, providing training and mentorship in ophthalmic scribe duties and responsibilities.
- Provided exceptional administrative support to ophthalmologists, managing correspondence, phone calls, and other tasks as needed.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Transcribed sensitive documents with complete confidentiality.
- Oversaw calendar to schedule follow-up visits and tests for patients.
Education
Certified Ophthalmic Assistant - Medicine
Mercy College
2221 Madison Ave Toledo, Ohio 43604 09.2012 - 05.2013
Skills
Multitasking efficiency
HIPAA compliance awareness
Visual field testing
Patient History Documentation
Visual acuity testing
Critical thinking abilities
Team Collaboration Aptitude
Contact Lens Fitting Assistance
Eye Anatomy Understanding
Workflow Improvements
Clinical Support
Documentation abilities
Documentation skills
Patient history understanding
Paperwork Processing
Attention to Detail
Time Management
Problem-Solving
Medical Terminology
Adept multi-tasker
Post-Operative Care Coordination
Certification
Certified Ophthalmic Technician 2013-present
Timeline
Ophthalmic Scribe
Promedica Physicians Group
05.2013 - Current
Certified Ophthalmic Assistant - Medicine
Mercy College
09.2012 - 05.2013
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