Lisa Kiesz
Aberdeen,SD
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Office Manager
Tople Enterprises Inc
09.2014 - Current
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
Customer Service Representative
Great Plains Bank
09.2004 - 08.2014
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Education
Bachelor of Science - Business
Northern State University
Aberdeen, SD05.2002
Skills
- Supply Management
- Administrative Support
- Operations Management
- Office Management
- Customer Service
- Data Entry
- Billing
- Bookkeeping
- Team Supervision
- Financial Accounting
- Excellent multi-tasking ability
Hobbies: Enjoying watching my girls play soccer
I am a mother who spend her time on the weekend watching my girls play soccer.
Timeline
Office Manager
Tople Enterprises Inc
09.2014 - Current
Customer Service Representative
Great Plains Bank
09.2004 - 08.2014
Bachelor of Science - Business
Northern State University