Utilize software such as Epicor and Salesforce to accurately process and input customer orders/data.
Serve as a key point of contact between customers and internal departments, ensuring clear communication and prompt resolutions to any problems.
Coordinate with sales, inventory, engineering, procurement, and shipping departments to resolve order discrepancies and ensure all orders are fulfilled accurately and on time.
Maintain and keep track of customer information, order details, and product records via Salesforce to maintain data accuracy.
Organize and manage logistics for career fairs and conventions, driving brand visibility and generating quality leads.
Student Marketeer
Red Bull North America, Inc.
08.2022 - 09.2023
Distributed product samples at key student hotspots, events, and sports activities to increase brand awareness and drive product trial among target audiences.
Support and promoted Red Bull sponsored events, built relationships with student organizations and clubs to create mutually beneficial partnerships and increase brand reach.
Support Red Bull's on-premise and off-premise sales teams/locations, worked closely with regional Brand Marketing Specialists and Marketing Managers to execute marketing strategies.
Marketing Intern
Susosu Water
05.2022 - 08.2022
Researched and analyzed competitors' products and marketing strategies to identify market opportunities for Susosu.
Kept up-to-date with the latest trends in the beverage and wellness industry, providing actionable insights to the marketing team for strategy development.
Created and maintained content for Susosu's social media accounts to create brand awareness and increase engagement.
Sales and Marketing Intern
Greek House
01.2022 - 04.2022
Worked with Greek house executive teams to identify decision-makers in Greek organizations and student organizations to build partnerships and drive sales.
Increased sales through lead generation. Proactively reached out to local businesses and student groups about promotions using sales techniques developed by the Greek House team.
Utilized Greek House's proprietary CRM and digital marketing tools to manage client relationships, track sales leads, and optimize marketing campaigns.
Education
Bachelor of Science - Marketing
Virginia Commonwealth University
Richmond, VA
12.2023
Skills
Proficient in Microsoft Office: Powerpoint, Excel, and Outlook
Experience with CRM platforms such as Salesforce and Epicor Software