Lisa King

Proficient Customer Service Representative with extensive experience in resolving disputes and enhancing customer satisfaction. Strong skills in product knowledge, critical thinking, and complaint resolution. Proven ability to handle high-stress situations and exceed performance metrics, contributing to customer loyalty and team success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.