Lisa Kinlaw
Charlottesville,VA
Summary
I am a dedicated professional who enjoys tackling challenges and finding solutions. I thrive on a combination of energy and focus, effectively juggling tasks and managing my time for optimal results. Adaptability is key, and I am excited to learn new skills. Each day presents an opportunity to contribute to the team and support the organization's growth. My proactive attitude keeps me engaged in dynamic environments, allowing me to discover innovative paths to success.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Property Manager
Stone Creek Village Apartments
06.2003 - 09.2024
- Fostered positive relationships with residents by maintaining open communication and quickly addressing disputes, ensuring everyone felt heard and valued.
- Managed lease agreements from start to finish, ensuring compliance with local regulations while prioritizing the interests of both landlords and residents.
- Carefully reviewed prospective resident applicants' financial information, including income, assets, and expenses, while keeping detailed records for each application to make informed decisions.
- Collaborated with on-site team members to create a warm and cooperative environment, contributing to our collective success.
- Handled multiple properties simultaneously, managing resources efficiently and enhancing communication to ensure smooth operations.
- Kept track of rental payments and due dates with care, ensuring that everything remained organized and clear for all parties involved.
- Boosted community spirit by organizing enjoyable resident appreciation events and feedback sessions, inviting everyone to share their thoughts and feel more connected.
After- Hours Coordinator
Stone Creek Village Apartments
01.2005 - 05.2023
- - Improved response times by effectively managing emergency calls.
- - Maintained accurate records of dispatched calls for future reference.
- - Streamlined information gathering to facilitate quicker decision-making.
- - Supervised the prioritization of emergency and non-emergency calls, dispatching police, fire, and EMS units in real-time.
- - Provided friendly service while managing challenging situations with confidence.
- - Directed responders using mapping systems for prompt attendance.
- - Communicated updates to first responders through electronic methods,
- - Worked together with law enforcement to ensure prompt responses to incidents.
- - Assisted callers in emergencies by providing relevant information.
- - Utilized interpersonal skills to defuse hostile situations.
Education
Associate of Science - Administrative
National Collage of Business And Technology
Charlottesville, VA05-2002
Skills
- Active Listening
- Team Management
- Collaboration
- People Skills
- Self Motivated
- Administrative
- Computer Literacy
- Creative and adaptable
- Critical Thinking
- Proactive
- Strong Work Ethic
- Driven
Timeline
After- Hours Coordinator
Stone Creek Village Apartments
01.2005 - 05.2023
Property Manager
Stone Creek Village Apartments
06.2003 - 09.2024
Notary Public
Associate of Science - Administrative
National Collage of Business And Technology
Certification
Notary Public
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsCompany CultureCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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