Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Microsoft Market Manager
Mosaic Sales Solutions
LV, NV
09.2021 - Current
Conduct exciting and engaging demo / selling days while maintaining Microsoft standards through merchandising
Drive the sales of Windows, Office, Surface, & PC accessories at key Microsoft retail stores
Creating the best customer experience with Microsoft products and services.
Field Service Representative I
RedBox
LV, NV
05.2019 - 04.2022
Follow a specified daily route traveling to assigned kiosks to collect and restock kiosks as needed
Keep daily records of product distributed and removed from each machine, provide customer service through customer interactions, and communicate with contractors, store owners/managers
Ensure all kiosks are functioning properly, are well maintained, cleaned and in operating order.
Brand Ambassador
Mobile Technologies Inc.
LV, NV & So. UT
01.2018 - 07.2020
Primary duty is to create consumer awareness, product brand preference, and product mind share for hardware and software companies at the retail store level
Influence others to share enthusiasm for both the company and the product line
Ability to merchandise client products and/or manage the client objectives in an assigned territory
Position requires gathering client product competitive intelligence at the store level.
Lead Brand Ambassador
GMR Marketing
LV, NV
11.2015 - 06.2020
Interact with customers while representing and demonstrating products
Communicate product knowledge, sales, upselling, and cross selling.
Director of Sales and Marketing
Interstate Hotels & Resorts
Las Vegas, NV
Developed and implemented sales and marketing plans to maximize profitability.
Analyzed market trends to identify new opportunities for growth.
Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.
Monitored competitor activities and created strategies accordingly.
Developed pricing models for various products and services according to market conditions.
Planned promotional events such as trade shows, conferences, webinars.
Generated leads through networking, cold calling, email campaigns.
Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
Directed staff in effective sales techniques and processes.
Managed relationships with vendors to ensure quality services at competitive rates.
Advised executive team on industry best practices related to sales and marketing.
Negotiated contracts with customers while protecting company interests.
Education
Valley High School
Las Vegas, NV
Some College (No Degree) - Business Management
College of Southern Nevada
Las Vegas, NV
Skills
Contract Management
Contract Negotiation
Staff Development
Staff Management
Negotiation
Sales Management
Strategic Planning
Budget Management
Additional Information
Prior to beginning my career in merchandising, I worked in the LV, NV hospitality industry for over 15 years. Starting as a Sales Coordinator and ending my tenure as a Director of Sales overseeing multiple properties. I also have over 5 years in the airline industry.
Timeline
Microsoft Market Manager
Mosaic Sales Solutions
09.2021 - Current
Field Service Representative I
RedBox
05.2019 - 04.2022
Brand Ambassador
Mobile Technologies Inc.
01.2018 - 07.2020
Lead Brand Ambassador
GMR Marketing
11.2015 - 06.2020
Director of Sales and Marketing
Interstate Hotels & Resorts
Valley High School
Some College (No Degree) - Business Management
College of Southern Nevada
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