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Lisa Knollman
Administrative Professional
Cincinnati,OH
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
24
24
years of professional experience
Work History
Executive Assistant
Taste of Belgium, LLC
08.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
Assistant Marketing Manager
Frisch's Big Boy Restaurants, Inc.
01.2016 - 06.2019
- Steward the execution of all marketing materials with agency teams by coordinating and leading cross-functional meetings, guiding creative approvals, ensuring timelines are met and perform quality assurance checks
- Acting liaison for 25 franchise units
- Manage community giving program which consists of Extra Efforts for thousands of schools across the tri-state, gift card program, manage around 50,000 donations that are sent out on an annual basis as well as overseeing the sponsorship program for 95 company stores
- Develop and manage the seasonal marketing programs for Christmas and Easter including all marketing materials and social media calendar of events
- Direct the monthly newsletter for 6,000 employees
- Partner with creative director to design and oversee the production of the new Big Boy statues for the Cincinnati Red's Stadium and new builds as well as the new Big Boy mascot suit
- Provide culinary support to define core menu and limited time only offers through the menu innovation and execution teams.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Coordinated with design and media teams to develop high-quality creative assets.
Marketing Administrative Assistant
Frisch's Big Boy Restaurants, Inc.
01.2001 - 01.2016
- Organized and managed system wide charitable campaigns for ArtsWave and United Way
- Facilitated and fulfilled approximately 100,000 donation requests annually
- Ordered, organized and maintained premium inventory for employees and events
- Provided administrative support for the VP of Marketing and Director of Marketing.
- Organized logistics for company-sponsored events, including venue selection, budgeting, catering coordination, and guest list management.
- Supported marketing team members in their day-to-day tasks, ensuring timely completion of projects and overall department efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
North College Hill High School
Skills
- Exceptional communication
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Microsoft Office
- Strong Problem Solver
- Information confidentiality
- Excel spreadsheets
- Proofreading
- AR/AP
- Analytical Thinking
- Critical Thinking
Volunteer Experience
- Adopt a Class, Curriculum Lead and Co-Chair, 01/01/1996, 12/31/2001
- DAV Golf Outing, Co-Chair, 01/01/2016, 12/31/2018
Timeline
Executive Assistant
Taste of Belgium, LLC
08.2019 - Current
Assistant Marketing Manager
Frisch's Big Boy Restaurants, Inc.
01.2016 - 06.2019
Marketing Administrative Assistant
Frisch's Big Boy Restaurants, Inc.
01.2001 - 01.2016
North College Hill High School
Accomplishments
- Resolved international logistic complication through critical thinking.
- Implemented marketing strategy using Shopify platform
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Software
Microsoft Excel
Microsoft Powerpoint
Google Sheets
Google Docs
EOS Worldwide
Certification
- CNP - Certified Notary Public
Languages
English
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