Lisa Knotts

National Account Manager

Atlantic Packaging

10.2019 - Current

Built strong relationships with key decision-makers at the executive level within national accounts organizations.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
Expanded national account portfolio through strategic prospecting and effective sales presentations.
Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Provided clients with detailed performance reports highlighting successes, areas for improvement, and recommendations for future initiatives.
Provided analytical rationale to identify, develop and implement activities within allocated account base.
Played an instrumental role in launching new products or services within the assigned national accounts territory.
Negotiated contracts for favorable terms, resulting in increased profitability and client satisfaction.
Compiled and analyzed data to determine approaches to improve sales and performance.
Built relationships with customers and community to establish long-term business growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.