Lisa Kroening
Hudson,Fl
Summary
To obtain a position where education, skills and experience can be utilized to increase the organization’s growth, customer service and quality of care. Seasoned assistant office manager with good business and financial acumen and specialized experience in SNF environments. Decisive with proven success providing administrative support and oversight for efficient operations. Exceptional attention-to-detail with Microsoft Office, Word, Excel and Adobe proficiency.
Overview
11
11
years of professional experience
Work History
Assistant Business Office Manager
Windsor Woods Rehabilitation
Hudson, Florida
08.2017 - 08.2023
- Insurance billing and collections of resident accounts
- Completed insurance eligibilities on various web portals
- Completed monthly eligibilities and patient responsibilities
- Medicaid application process from start to approval and recertification process
- Review PASRR/3008 for completion, QIT follow up, UMED applications and obtaining and uploading all documents
- Accounts receivable and payable, facility petty cash, bookkeeping, capital expenditures
- Backfill for BOM, back up for Administrator clerical needs
- Proficient with computers applications, and office machines
- Participated in concierge rounds and manager on duty.
Administrative Assistant
Engineered Air Systems, Inc
Tampa, Florida
03.2016 - 06.2017
- Process service tickets, schedule service calls, send work orders and invoices to customers
- Request documents from vendors to process construction projects, to request payments
- Complete documents for registration with municipalities
- Obtain permits for projects, schedule inspections
- Process payroll, Accounts Payable, Answer phones
Payroll/Benefits Coordinator
Windsor Woods Health and Rehab
Hudson, Fl
06.2012 - 03.2016
- Managed payroll data entry and processing for 100+employees to comply with predetermined company guidelines,
- AHCA background checks, license verifications, FMLA
- New hire on boarding process from application to orientation
- Budget control, accounts payable including billing inquires and disputes
- Maintained strict confidentiality of all payroll information and records
- Provided customer service to employees regarding payroll inquiries and issues.
- Assisted management in developing and tracking payroll budgets/ Conducted wage and salary surveys.
- Completed admission documentation., backfill for BOM and Admissions
Education
MBA -
University of Phoenix
Tampa, Fl01.2012
Bachelor of Science - Business Management
University of Phoenix
Tampa, Fl10.2009
Skills
- Staff development and training
- Payroll and budgeting
- Documentation and control
- Credit and collections
- Office management
- Expense reduction
- Account Reconciliation
Timeline
Assistant Business Office Manager
Windsor Woods Rehabilitation
08.2017 - 08.2023
Administrative Assistant
Engineered Air Systems, Inc
03.2016 - 06.2017
Payroll/Benefits Coordinator
Windsor Woods Health and Rehab
06.2012 - 03.2016
MBA -
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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