Lisa Krzyzanowski
Rome,NY
Summary
I would like to bring my extensive experience into a continually evolving career that promotes professional and personal growth.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Administrative Assistant 2 –Director of Inpatient Operations & Clinical Director
- Current
- Coordinate executive level staff travel, letters, phone inquiries, visitors, meetings, calendars, purchase orders, office supply reconciliation
- Manage several administrative calendars, schedule meetings, process Physician Extra Service payments, time and attendance for 50 staff, process overtime payments
- Maintain, track and input time and attendance for several departments
- Provide coverage to Executive Director’s office daily
- Professionally maintain and handle busy phone line into the offices that includes high priority issues from Bureau of Forensic Services, Attorney General, DOCCS, and patient families
- Adhere to all policies and procedures set forth by the agency
Human Resources Specialist 2 trainee
Central New York Psychiatric Center
04.2023 - 07.2024
- Recruit, credential and onboard all Psychiatrists and other medical staff
- Ensure all medical licensure is validated prior to start date
- Advertising Liaison between Human Resources and the Business office
- Assist with coordinating and attending at Job Fairs
- Human Resources liaison with probation termination hearings
- Worker’s Compensation Specialist for agency population of 1,500 employees
- Abide by and educate staff on Civil Service rules and regulations
- Fluent as Health Benefits Administrator back-up for all Health Insurance, Retirement, PEP matters
Administrative Assistant 2 –Director of Inpatient Operations & Clinical Director
01.2013 - 04.2023
- Coordinate executive level staff travel, letters, phone inquiries, visitors, meetings, calendars, purchase orders, office supply reconciliation
- Manage several administrative calendars, schedule meetings, process Physician Extra Service payments, time and attendance for 50 staff, process overtime payments
- Maintain, track and input time and attendance for several departments
- Provide coverage to Executive Director’s office daily
- Professionally maintain and handle busy phone line into the offices that includes high priority issues from Bureau of Forensic Services, Attorney General, DOCCS, and patient families
- Adhere to all policies and procedures set forth by the agency
Keyboard Specialist 2 – Quality Management
Office of Mental Health
05.2012 - 01.2013
- Responsible for independently ensuring all credentials are in place for over 80 CNYPC medical staff along with outside contracted physicians, coordinate and ensure completion of all renewal documentation
- Provide support to Medical Staff Organization President; update MSO Bylaws as needed
- Request and purchase verification of credentials via the National Practitioner Databank
- Maintain and reconcile State issued credit card statement and charges
- Track Departmental Indicator Reports for Cabinet QM meetings and prepare monthly meeting minutes
- Schedule Governing Body meetings and prepare minutes
- Coordinate receipt of all Departmental governing body reports
- Track medical staff DEA and License Registration expiration dates
- Track receipt of Continuing Medical Education credits for entire medical staff (Inpatient and CBO)
Keyboard Specialist 2 – Human Resources
Office of Mental Health
01.2008 - 05.2012
- Prepare vacancy postings, interview letters, regret letters, request Civil Service lists
- Handle main phone line to busy Human Resources office and assist walk-in visitors
- Served as Health Benefits Administrator; coordinated open enrollment, ensured acceptable proof of insurances, qualifying events via state regulated health and life insurance rules
- Receive and enter time and attendance related to the Security staff
- Maintain and track extended medical absences while ensuring receipt of required medical documentation per H.R.M
- Policies
- Assist Human Resource staff with projects, filing, eradicating documents per approved retention schedules
Keyboard Specialist 1
Office of People with Developmental Disabilities
09.2000 - 01.2008
- Human Resources office performing office tasks that included setting up interviews, preparing canvass mailings, performed time and attendance audits, maintaining e-files and aiding applicants and employees in person and over the phone
- Secretary to the three consecutive Directors of Quality Services
- I maintained an Access Database containing all State Operated Individual Resident Alternatives in 8 counties
- Produced quarterly reports on IRA deficiencies
- Ran queries on demand
- Track and input Statement of Deficiencies and served as a liaison between Quality Assurance and The Bureau of Program Certification surveyors
- Assisted Internal Control Officer with gathering departmental data, tracking and typing Internal Controls while communicating with Albany Division of Internal Controls
- Assist Chief Psychologist with typing BMP’s and note taking for Behavior Management Committee meetings
Claims Service Representative
Utica National Insurance
04.1992 - 09.2000
- Independently handle automobile and homeowner liability claims to conclusion within NYS Regulations 64 and 68
- Interview all parties; correspond with attorneys, physicians, and law enforcement officials, over the phone and/or at accident scene
- Initiate Arbitration proceedings when necessary
- Photograph accident scenes, property damages, injuries
- Involved in assisting Worker’s Compensation and Disability claims examiners, typing CIB’s, C-11’s, setting up IME’s
Education
High School Diploma -
New Hartford Central School
Insurance Certificate - undefined
Mohawk Valley Community College
Skills
- Mail handling
- Records retrieval
- Check processing
- Meeting planning
Certification
- Notary Public
- Essentials of Supervision CSEA Certificate Program
Timeline
Human Resources Specialist 2 trainee
Central New York Psychiatric Center
04.2023 - 07.2024
Administrative Assistant 2 –Director of Inpatient Operations & Clinical Director
01.2013 - 04.2023
Keyboard Specialist 2 – Quality Management
Office of Mental Health
05.2012 - 01.2013
Keyboard Specialist 2 – Human Resources
Office of Mental Health
01.2008 - 05.2012
Keyboard Specialist 1
Office of People with Developmental Disabilities
09.2000 - 01.2008
Claims Service Representative
Utica National Insurance
04.1992 - 09.2000
Administrative Assistant 2 –Director of Inpatient Operations & Clinical Director
- Current
Insurance Certificate - undefined
Mohawk Valley Community College
High School Diploma -
New Hartford Central School
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