LISA KUHN
Weare,NH
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, knowledge of dental software and radiography and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
BARISTA
Dunkin' Donuts Franchising
09.2021 - Current
- Prepared high-quality beverages following standardized recipes and customer specifications.
- Operated espresso machines and maintained equipment for optimal performance.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Enhanced customer experience through effective communication and personalized service.
- Implemented efficiency improvements in beverage preparation processes to reduce wait times.
- Collaborated with team members to maintain a clean and organized workspace.
- Resolved customer complaints swiftly, ensuring satisfaction and loyalty retention.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Dental Assistant/Orthodontic Assistant
SAVING PEOPLES SMILES
01.2009 - 01.2016
- Assisted in patient preparation and comfort, ensuring a positive experience during dental procedures.
- Managed sterilization of instruments, adhering to infection control protocols for safety compliance.
- Supported dentists with chairside assistance, enhancing workflow efficiency during treatments.
- Maintained accurate patient records and scheduling, improving office organization and communication.
- Educated patients on post-operative care and oral hygiene practices, promoting better health outcomes.
- Trained new staff members in clinical procedures and office protocols, fostering team development.
- Streamlined inventory management processes for dental supplies, reducing waste and costs effectively.
- Collaborated with dental professionals to implement new techniques, enhancing service delivery quality.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Education
GED -
SECOND START
Concord, NH06-2006
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Decision-making
- Excellent memory
Certification
- Certified DENTAL ASSITANT, SAVING PEOPLES SMILES -
- Certified ORTHODONTIC ASSITANT, NHTI - 2008
- Certified DENTAL RADIOGRAPHY, NHTI - 2008
Timeline
BARISTA
Dunkin' Donuts Franchising
09.2021 - Current
Dental Assistant/Orthodontic Assistant
SAVING PEOPLES SMILES
01.2009 - 01.2016
GED -
SECOND START