Lisa LaBelle
Oxford
Summary
To obtain a position in a facility or center where my compassion and counseling skills can help solve social, interpersonal and other problems faced by clients throughout the community. Compassionate Domestic Violence Advocate with background in providing support to victims, conducting educational workshops, and coordinating with legal teams. Strengths include crisis management, conflict resolution, and empathetic communication. Demonstrated capacity to foster community relationships and promote awareness about domestic violence issues. Impact made through increased client empowerment and improved access to resources.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Domestic Violence Advocate
Newhope Inc.
Attleboro
09.2024 - Current
- Provided emotional support to clients experiencing domestic violence situations.
- Facilitated safety planning and resource referrals for clients in crisis.
- Collaborated with law enforcement to ensure client safety and protection.
- Developed community outreach programs to raise awareness of domestic violence issues.
- Assisted clients in navigating legal processes related to domestic violence cases.
- Coordinated with local agencies to provide comprehensive support services.
- Maintained detailed client records and documentation for case management purposes.
- Advised victims on obtaining restraining orders against perpetrators of abuse.
- Monitored compliance with court orders issued against abusers.
- Educated community members on the dynamics of domestic violence, available resources, and legal rights of victims.
- Assisted survivors with filing police reports or other legal documents as necessary.
- Offered referrals to appropriate community resources based on individual needs.
- Participated in multidisciplinary team meetings to discuss various aspects of individual cases.
- Attended trainings related to best practices in working with survivors of domestic violence.
- Conducted safety assessments and provided safety planning strategies to survivors of domestic violence.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Outreach Counselor
Arbor Associates
Auburn
07.2016 - Current
- Responsible for overseeing mental health clients behavior and assisting them in the completions of necessary tasks.
- Monitor interaction with clients in the community.
- Enforce rules and regulations dictated by the program.
- Ensure all clients attend group and individual therapy.
- Write reports of clients behavior and daily activities.
- Communicate issues and concerns to the appropriate supervisors.
- Helps clients with daily living skills, and assist with medication management.
- Transport clients to and from appointments and activities.
- 48 Sword Street, Suite 203 Auburn, MA 01501 Phone: (508) 792-3444 Fax: (508) 767-1382
Direct care counselor
Arbor Associates
Auburn
06.2016 - Current
- Responsible for overseeing resident behavior and assisting them in the completing of necessary tasks.
- Monitor interaction between residents.
- Enforce rules and regulations dictated by the facility.
- Ensure all residents attend group and individual therapy.
- Write reports of resident’s behavior and activities.
- Communicate issues and concerns to the appropriate supervisors.
- Assist during school hours in the classroom as a teacher’s assistant/classroom aid.
- 48 Sword Street, Suite 203 Auburn, MA 01501 Phone: (508) 792-3444 Fax: (508) 767-1382
- Facilities worked at: Stetson School, and Devereux
- The Bridge of Central Mass, 4 Mann St, Worcester (508) 755-0333
Case Manager
Springwell
Marlborough
12.2019 - 09.2023
- Coordinated client assessments to determine service needs and appropriate resources.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Monitored client progress and adjusted care plans based on feedback and changes in needs.
- Provided crisis intervention support to clients facing urgent situations or challenges.
- Educated clients and families about available services and community resources.
- Documented case notes and maintained accurate records in compliance with regulations.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Provided referrals to appropriate health care providers or other community resources.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Supported family members by providing information on local support groups.
Parent Partner
Intensive Family Services
Southbridge
02.2012 - 09.2013
- Assist parents in navigating various state and mental health channels.
- To lend support and peer counseling to parents whom children have behavioral or mental health issues.
- Assisting in transportation of children and parents to and from group activities and appointments.
- 29 Pine Street, Southbridge, MA (508) 765-9167
Security Guard
Securitas Security Services, USA
Springfield
01.2011 - 02.2012
- Responsible to communicate all secure information to patrol officers in the command center.
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Arming and disarming alarms for authorized personnel.
- 941 E Columbus Ave, Springfield
- (413) 732-8582
- Facility: Old Sturbridge Village
Security Guard
Old Sturbridge Village Security
Sturbridge
01.2011 - 02.2012
- Responsible to communicate all secure information to patrol officers in the command center.
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Arming and disarming alarms for authorized personnel.
- 369 Main St, Sturbridge, MA 01566 (508)347-5056
- Securitas Took over facility in February or 2012. I stayed on in my current position.
Office Manager
Jem Technologies
Leominster
09.2008 - 09.2010
- Oversee and supervise all administrative functions.
- Lead, direct and support administrative staff in their administrative tasks.
- Manage schedules, calendars, presentations, spreadsheets and other related office tasks.
- Assist project teams in timely completion of projects.
- Manage and maintain budgets for projects.
- Manage and allocate funds for office expenditure.
- Maintain stationery, files and inventories.
- Maintain and update administrative and personnel databases and other correspondence.
- Manage, assist and support in human resources functions.
- Manage, record and maintain employee leave time records.
- Organize meetings, conferences, gatherings, events and parties.
- Prepare and maintain record of various reports as needed in day-to-day administrative tasks.
- Ensure staff and personnel’s morale runs high at all times.
- 100 Crawford St, Leominster, MA 01453
- (978) 368-1000
Security Guard
U S Security Associates
Braintree
05.2009 - 10.2009
- Responsible to communicate all secure information to patrol officers in the command center.
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Arming and disarming alarms for authorized personnel.
- 140 Wood Rd, Braintree, Ma 02184 (781) 849-0290
Personal Care attendant/Certified Nurse’s assistant
Worcester Medical Center
Worcester
01.2001 - 05.2003
- Answer patients' call signals.
- Help patients to eat, dress and bathe.
- Deliver messages to supervisors and directors.
- Serve meals, and assist with eating.
- Turn and reposition bedridden patients to prevent bedsores.
- Observe patients' conditions.
- Measure and record food and liquid intake.
- Listen to and record patients’ health concerns and report that information.
- Measure patients’ vital signs, such as blood pressure and temperature.
- Provide patients with help walking, exercising, and moving in and out of bed.
- Provide patient care by applying dressings and supervising exercise routines.
- Prepare patients for surgery, treatment, or examination.
- Transport patients to treatment units, using a wheelchair or stretcher.
- Clean rooms and change linens.
- St. Vincent Hospital 123 Summer St # 660, Worcester, MA 01608
- (508) 363-6330
Certified Nurse’s Assistant
Fairlawn Rehabilitation Hospital
Worcester
05.1999 - 01.2001
- Answer patients' call signals.
- Help patients to eat, dress and bathe.
- Deliver messages to supervisors and directors.
- Serve meals, and assist with eating.
- Turn and reposition bedridden patients to prevent bedsores.
- Observe patients' conditions.
- Measure and record food and liquid intake.
- Listen to and record patients’ health concerns and report that information.
- Measure patients’ vital signs, such as blood pressure and temperature.
- Provide patients with help walking, exercising, and moving in and out of bed.
- Provide patient care by applying dressings and supervising exercise routines.
- Prepare patients for surgery, treatment, or examination.
- Transport patients to treatment units, using a wheelchair or stretcher.
- Clean rooms and change linens.
- 189 May St, Worcester, MA 01602
- (508) 791-6351
Certified Nurse’s assistant
St. Mary’s HealthCare Center
Worcester
05.1998 - 05.1999
- Answer patients' call signals.
- Help patients to eat, dress and bathe.
- Deliver messages to supervisors and directors.
- Serve meals, and assist with eating.
- Turn and reposition bedridden patients to prevent bedsores.
- Observe patients' conditions.
- Measure and record food and liquid intake.
- Listen to and record patients’ health concerns and report that information.
- Measure patients’ vital signs, such as blood pressure and temperature.
- Provide patients with help walking, exercising, and moving in and out of bed.
- Provide patient care by applying dressings and supervising exercise routines.
- Prepare patients for surgery, treatment, or examination.
- Transport patients to treatment units, using a wheelchair or stretcher.
- Clean rooms and change linens.
- 39 QUEEN STREET WORCESTER, MA, 01610 (508)753-4791
Certified Nurse’s assistant
Clark Manor Nursing Home
Worcester
10.1995 - 05.1998
- Answer patients' call signals.
- Help patients to eat, dress and bathe.
- Deliver messages to supervisors and directors.
- Serve meals, and assist with eating.
- Turn and reposition bedridden patients to prevent bedsores.
- Observe patients' conditions.
- Measure and record food and liquid intake.
- Listen to and record patients’ health concerns and report that information.
- Measure patients’ vital signs, such as blood pressure and temperature.
- Provide patients with help walking, exercising, and moving in and out of bed.
- Provide patient care by applying dressings and supervising exercise routines.
- Prepare patients for surgery, treatment, or examination.
- Transport patients to treatment units, using a wheelchair or stretcher.
- Clean rooms and change linens.
- 1350 Main Street, Worcester MA,01603 (877)311-6230
Education
Bachelors of Arts - Psychology
BayPath University
07.2016
Associates of science - Criminal Justice
Quinsigamond Community College
05.2014
Law Enforcement certificate -
Quinsigamond Community College
06-2012
Nurse’s Assistant Program -
Red Cross of Massachusetts
10.1995
Skills
- Excellent organizational skills
- Interpersonal skills
- Flexible attitude
- Upbeat attitude
- Leadership qualities
- Valid driver's license
- Clean driving record
- Outstanding communication skills
- Computer skills
- Caring nature
- Good organizer
- Skilled in developing recreational programs
- Skilled in therapy for residents
- Expert in addressing negative behaviors
- Expert in solving negative behaviors
- Comprehensive knowledge of health issues
- Comprehensive knowledge of medical history
- Experienced in volunteering with groups
- Crisis intervention
- Safety planning
- Resource referral
- Legal advocacy
- Case management
- Community outreach
- Multidisciplinary collaboration
- Client assessment
- Documentation compliance
- Active listening
- Conflict resolution
- Emotional support
- Ethical decision making
- Empathy development
- Elder abuse prevention
- Data collection
- Multicultural competence
- Victim advocacy
- Child welfare expertise
- Sexual assault response
- Mental health awareness
- Human trafficking awareness
- Substance abuse
- Shelter arrangements
- Stalking intervention
- Mental health treatment
- Strategic planner
- Multitasking Abilities
- Vulnerable Population Support
- Organizational skills
- Time management abilities
- Effective communication
- Problem-solving aptitude
- Crisis management
- Team collaboration
- Task prioritization
- Problem-solving
- Violence prevention
Special Training
- CPR/AED/First Aid Certified, 10/18
- Medication Administration Program (MAPS) Certified, 10/18
- Therapeutic Crisis Intervention (TCI) Certified, 02/17
Certification
- SAFEPLAN Certification from MOVA 10/2024
- Abuse
Awareness and Response Training under the category Health on 16th July 2025. - Early Childhood Crisis and Trauma under the category Health on 23rd July 2025.
- Mandated Reported Training July 29, 2025
- Advanced Certificate in Safeguarding Children From Sexual Abuse on 30th July 2025
Languages
Arabic
Limited
American Sign Lanuage
Professional
Timeline
Domestic Violence Advocate
Newhope Inc.
09.2024 - Current
Case Manager
Springwell
12.2019 - 09.2023
Outreach Counselor
Arbor Associates
07.2016 - Current
Direct care counselor
Arbor Associates
06.2016 - Current
Parent Partner
Intensive Family Services
02.2012 - 09.2013
Security Guard
Securitas Security Services, USA
01.2011 - 02.2012
Security Guard
Old Sturbridge Village Security
01.2011 - 02.2012
Security Guard
U S Security Associates
05.2009 - 10.2009
Office Manager
Jem Technologies
09.2008 - 09.2010
Personal Care attendant/Certified Nurse’s assistant
Worcester Medical Center
01.2001 - 05.2003
Certified Nurse’s Assistant
Fairlawn Rehabilitation Hospital
05.1999 - 01.2001
Certified Nurse’s assistant
St. Mary’s HealthCare Center
05.1998 - 05.1999
Certified Nurse’s assistant
Clark Manor Nursing Home
10.1995 - 05.1998
Bachelors of Arts - Psychology
BayPath University
Associates of science - Criminal Justice
Quinsigamond Community College
Law Enforcement certificate -
Quinsigamond Community College
Nurse’s Assistant Program -
Red Cross of Massachusetts