Lisa Lambert
Moreno Valley ,CA
Summary
I have 20 years experience in customer service. I enjoy helping customers. I am very outgoing and fast learner. I have cashier experience.
Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Inside Sales Representative
Foundation Building Materials LLC
05.2004 - Current
- Maintained friendly and professional customer interactions at all times.
- Developed and maintained strong customer relationships to drive repeat business.
- Conducted thorough product knowledge training to enhance team performance.
- Collaborated with sales teams to identify opportunities for upselling and cross-selling products.
- Analyzed customer feedback to refine sales strategies and improve service delivery.
- Mentored junior sales representatives, fostering a culture of continuous improvement and learning.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated favorable pricing and terms with suppliers to optimize procurement processes.
- Developed and maintained strong relationships with vendors to ensure product quality and reliability.
Education
High School Diploma -
Corona High School
Corona, CASkills
- Sales
- Service Prioritization
- Exceptional Customer Service
- Product and Service Sales
- Excellent Time Management
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Upselling and cross selling
- Email and phone etiquette
- Data entry
- Relationship building
- Sales expertise
- Dependable
Languages
English
Full Professional
Timeline
Inside Sales Representative
Foundation Building Materials LLC
05.2004 - Current
High School Diploma -
Corona High School