Microsoft Office
+ Years of professional experience
Lisa Lapp
Experienced Software And Retail Industry Professional
Trabuco Canyon,CA
Summary
Experienced software professional with over 20 years of experience in the Retail Industry and Software Development. Thought leader and expert in Strategic Merchandise Planning, Analytics, Allocation, Forecasting, Implementation, Customer Engagement, and Business Process Design. Complex problem-solver with analytical and driven mindset. Organized Team Leader inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
25
25
Work History
Sr. Product Manager / Solution Consultant
Island Pacific Systems
08.2017 - Current
- Engage as thought leader for entire Analytics and Planning life cycle from inception to execution, applying best practices and finely tuned solutions for clients' maximum return on investment.
- Own product strategy, functional design, and solution execution for entire SmartPlanning product Suite, including Strategic Merchandise Financial Planning, Open-to-Buy, Allocation, Replenishment, Forecasting, Assortment Planning, Store Grading and Clustering, Size Profiling and more.
- Conceptualize and deploy enhanced product features and optimize implementation to meet clients' business requirements.
- Develop and maintain long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Perform detailed research of customer business structures to accurately tailor Planning and Analytics solutions to unique needs.
- Designed and developed forward-thinking systems that exceed user needs and improve productivity.
Product Manager - Planning and Analytics Tool
Island Pacific Systems
09.2000 - 07.2005
- Owned product through complete software design and development process.
- Prioritized and assessed requirements for enhancements and fixes to current products and new development.
- Acted as internal customer to create use cases, data, and object models to effectively manage analysis and design process.
- Implemented object oriented design methodologies, including UML and concepts from Unified Process.
- Conceptualized and deployed enhanced product features and optimized implementation to meet clients' business requirements.
- Developed User Interface mockups to complete visual aspect of functional specifications.
- Responsible for product knowledge transfer to all departments in company.
- Enabled Sales, Marketing, and Services to effectively demonstrate and train products through communication of product strengths and detailed product demonstrations.
- Evangelized for updated Planning, Allocation, and Analytics products following introduction of new features or updated specifications.
- Spearheaded collaborative efforts to bring products to market.
Application Specialist/SME Team Leader
Island Pacific Systems
- Built strong relationships with customers through expert product and business knowledge and attentive response.
- Implemented and trained The Eye™ and The Eye™ Explorer analysis and planning application.
- Led The Eye™ Analysis and Design sessions to assess business process and design structure of data.
- Provided consultation for best practice creation of analysis and planning business processes.
- Managed internal business analysis for development of enhancements and fixes.
Director of Retail Operations
David Dart, Inc., Division Of The Kellwood Company
- Responsible for all aspects of development and operations for Retail Division of women's clothing designer and manufacturer.
- Created all financial plans, including inventory, sales, profitability, and expense budgets.
- Executed all buying functions: vendor relations, OTB management, assortment planning, Visual merchandising, and marketing strategies.
- Achieved 200% increase in pre-tax profit through margin and expense structure improvement strategies.
- Researched and compiled recommendations for expansion of retail site locations.
- Business leader and SME for new ERP and Planning solutions.
Merchandise Planning Manager
Mercantile Stores, Inc., Joslins Group
- Implemented, trained, and managed merchandise planning system.
- Coordinated creation and maintenance of all merchandise strategy and plans.
- Developed and presented retail math and merchandising strategy training.
- Auxiliary to Executive Team on inventory management, financial planning, and profit analysis.
Buyer/Planning Analyst/Assistant Buyer
Federated Department Stores, Lazarus Division
- Responsible for $5 million volume Petite Sportswear area.
- Developed successful merchandise plans, marketing strategies, and business growth.
- Increased sales 9% and GMROI 15% over previous year.
- Fostered solid vendor partnerships through strong negotiating skills.
Education
Bachelor of Science - Business
Miami University
Oxford, OH 05.1989 - Current
Business Programming
Saddleback College
Mission Viejo, CASkills
Product and service solutions
Product demonstrations
Product knowledge
Product Evangelism
Retail Planning and Forecasting
Business Expertise
Product Management
Flexible and Adaptable
Implementation Management
Business Analytics
Requirements Management
Team Collaboration
Merchandise Planning
Allocation and Replenishment
Software
Adobe Acrobat Pro
Adobe Photoshop
Adobe Workfront
SQL Server
Power BI
Jira
Timeline
Sr. Product Manager / Solution Consultant
Island Pacific Systems
08.2017 - Current
Product Manager - Planning and Analytics Tool
Island Pacific Systems
09.2000 - 07.2005
Bachelor of Science - Business
Miami University
05.1989 - Current
Application Specialist/SME Team Leader
Island Pacific Systems
Director of Retail Operations
David Dart, Inc., Division Of The Kellwood Company
Merchandise Planning Manager
Mercantile Stores, Inc., Joslins Group
Buyer/Planning Analyst/Assistant Buyer
Federated Department Stores, Lazarus Division
Business Programming
Saddleback College