Lisa Lavine
Omaha,NE
Summary
Compassionate Psychiatric Technician with expertise in crisis management, clinical documentation, and individualized treatment plans. Committed to fostering patient advocacy and collaboration within multidisciplinary teams to enhance mental health outcomes.
Dedicated professional with over seven years in behavioral health, skilled in developing personalized treatment strategies and crisis intervention. Proven ability to enhance patient care through effective communication, teamwork, and meticulous documentation, resulting in improved recovery outcomes.
Results-driven Psychiatric Technician with a strong focus on patient-centered care, clinical documentation, and crisis management. Experience in fostering supportive environments through empathetic communication and collaborative team efforts to ensure safety and well-being.
Overview
2026
2026
years of professional experience
Work History
Psychiatric Technician
Douglas County Health Center- Detox Services
01.2019 - Current
- Monitored client behavior and emotional well-being, ensuring safety and compliance with care protocols.
- Assisted in client goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
- Maintained strict confidentiality of client information, adhering to HIPAA regulations and protecting individual privacy rights.
- Assisted in developing individualized treatment plans to support recovery and rehabilitation goals.
- Implemented therapeutic activities to enhance clients' coping skills and promote mental health awareness.
- Collaborated with multidisciplinary teams to evaluate client progress and adjust care strategies accordingly.
- Trained new staff on best practices for client interaction and crisis management techniques.
- Led initiatives to improve communication between staff and clients, fostering a supportive environment.
- Conducted initial intake assessments for new clients, gathering essential information needed for proper diagnosis and treatment planning.
- Conducted regular assessments of client needs, effectively documenting changes in behavior or condition.
- Streamlined documentation processes, enhancing accuracy and efficiency in record-keeping practices.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all clients and staff members involved.
- Developed strong rapport with diverse client populations through empathetic listening skills, helping them feel heard and understood.
- Observed clients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of clients progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for clients through close monitoring and crisis management techniques.
- Monitored patient behavior and emotional well-being, ensuring safety and compliance with care protocols.
Recovery Specialist
Telecare Corporation
2016 - 01.2019
- Facilitated patient recovery through individualized support plans and tailored interventions.
- Collaborated with multidisciplinary teams to enhance treatment strategies and improve patient outcomes.
- Monitored patient progress, adjusting care plans based on feedback and observed behaviors.
- Conducted risk assessments to identify potential challenges in recovery processes for at-risk individuals.
- Developed training materials and programs to educate staff on best practices in recovery support.
- Oversaw case management processes, ensuring compliance with organizational standards and regulatory requirements.
- Implemented quality improvement initiatives that streamlined operations and enhanced service delivery efficiency.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Led support groups, fostering community of encouragement and shared experiences among patients.
- Developed strong relationships with patients, building trust and facilitating more effective recovery paths.
- Utilized data from recovery outcomes to refine and improve treatment methodologies continuously.
- Engaged in continuous professional development to stay abreast of advances in recovery approaches and techniques.
- Enhanced team communication with regular updates and case reviews, improving quality of patient care.
- Trained new staff on best practices in recovery support, elevating overall competency of recovery specialist team.
Supervisor
Beneficial Behavioral Health Services
2013 - 2016
- Supervised daily operations to ensure compliance with behavioral health regulations.
- Trained and mentored new staff on best practices in patient care and support.
- Developed and implemented process improvements to enhance service delivery efficiency.
- Conducted performance evaluations to promote professional development among team members.
- Collaborated with interdisciplinary teams to coordinate patient treatment plans effectively.
- Managed scheduling and resource allocation to optimize staff productivity and service quality.
- Facilitated staff meetings to discuss case reviews, policy updates, and operational challenges.
- Analyzed program outcomes, providing insights for strategic planning and decision-making initiatives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Supervised case management for foster care placements, ensuring compliance with regulatory standards.
- Implemented performance evaluation processes for foster parents, fostering accountability and improvement.
- Analyzed data trends in foster care outcomes, driving strategic initiatives for program enhancements.
- Coordinated resource allocation for families, optimizing support services tailored to individual needs.
- Advocated for policy changes impacting foster care systems, aligning practices with best community standards.
- Reduced instances of placement disruption by addressing concerns proactively and offering support to caregivers as needed.
- Facilitated successful reunification efforts by working closely with family members and providing necessary resources for a smooth transition.
- Advocated on behalf of children''s best interests during court proceedings, ensuring their voices were heard and considered throughout the process.
- Managed caseloads effectively, balancing administrative tasks with direct service provision to meet the needs of each child under supervision successfully.
- Maintained thorough documentation of case progress, ensuring compliance with state regulations and facilitating a well-organized approach to service provision.
- Provided on-going support to resource parents through coaching and crisis intervention techniques.
Education
Bachelor of Science - Behavioral Mental Health Concentration
UNO
Omaha, NE05-2013
Associate of Applied Science - Human Services
Metropolitan Community College
Omaha, NE01-2012
Associate of Arts - Liberal Arts
Metropolitan Community College
Omaha, NE01-2012
Certificate - Chemical Dependency Certificate
Metropolitan Community College
Omaha, NE01-2012
Specialist Diploma - Community Based Corrections
Metropolitan Community College
Omaha, NE01-2012
No Degree -
UNL
Lincoln, NE08-1991
High School Diploma -
Millard North
Omaha, NE05-1991
Skills
Empathic
- Clinical documentation
Timeline
Psychiatric Technician
Douglas County Health Center- Detox Services
01.2019 - Current
Recovery Specialist
Telecare Corporation
2016 - 01.2019
Supervisor
Beneficial Behavioral Health Services
2013 - 2016
Bachelor of Science - Behavioral Mental Health Concentration
UNO
Associate of Applied Science - Human Services
Metropolitan Community College
Associate of Arts - Liberal Arts
Metropolitan Community College
Certificate - Chemical Dependency Certificate
Metropolitan Community College
Specialist Diploma - Community Based Corrections
Metropolitan Community College
No Degree -
UNL
High School Diploma -
Millard North