LISA LAVORNIA

• Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
• Counted money in drawers at the beginning and end of each shift.
• Maintained reports of transactions and greeted customers when entering and leaving the establishment.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.

• Delivered clerical support by handling a range of routine and special requirements.
• assisted owner with responsibilities and customer service
• My duties included filing important documents greeting patrons services and any test needed
• Drafted common document templates for use by executives and employees.
• Interacted with customers by phone, email or in-person to provide information.

• Managed day-to-day business operations.
• founded a family-owned answering service continues to answer phones for funeral homes continue to operate and manage business relations due to new clients while fulfilling duties such as customer service and sales representative.
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Answer critical phone calls for over 100 different companies.

My responsibilities included relaying and corresponding accurate messages from customers to clients and assisting and billing collections per client