Lisa Leonard
Parrish ,Florida
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through years of experience in office environments. History of improving processes and increasing team efficiency. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
28
28
years of professional experience
Work History
Office Coordinator
Clarity Fence Inc.
06.2020 - 04.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Developed correspondence letters, memos, and emails.
- Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support, addressing routine, and special requirements.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Medical Assistant
Dermatology Associates
05.2017 - 06.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Arsenault Dermatology
09.2015 - 02.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Lab Assistant
Lakewood Ranch Medical Center
06.2012 - 08.2015
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Florida Urology Specialists
08.2006 - 05.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Data Processing Clerk
Bank Of America
03.1996 - 08.2002
- Verified data checking for compliance, error and repeat data.
- Maintained and referenced training documentation for entry process.
- Reported timeliness of data entry progress when working on special projects and escalations.
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Ensured timely completion of projects, coordinating with cross-functional teams to address bottlenecks or delays efficiently.
- Provided back-up telephone support by answering incoming calls with extended wait times.
- Responded promptly to internal customer inquiries regarding processed data, fostering positive relationships across departments.
- Demonstrated commitment to ongoing professional development, actively participating in relevant workshops or training sessions as needed.
Education
Medical Assistant/ PCT - Medical Assisting
Concord Career Institute
Tampa, FL06.2005
High School Diploma -
Leto High School
Tampa, FL05.1997
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Administrative Support
- Client Relations
- Scheduling
- File Organization
Timeline
Office Coordinator
Clarity Fence Inc.
06.2020 - 04.2024
Medical Assistant
Dermatology Associates
05.2017 - 06.2020
Medical Assistant
Arsenault Dermatology
09.2015 - 02.2017
Lab Assistant
Lakewood Ranch Medical Center
06.2012 - 08.2015
Medical Assistant
Florida Urology Specialists
08.2006 - 05.2012
Data Processing Clerk
Bank Of America
03.1996 - 08.2002
Medical Assistant/ PCT - Medical Assisting
Concord Career Institute
High School Diploma -
Leto High School