Lisa Lessman
Berlin,MD
Summary
Accomplished Operations Manager and Event Director at Ocean City Marlin Club, adept in creative direction and event coordination. Recognized for building high-performing teams and enhancing collaboration, significantly boosting team morale and retention. Experienced in vendor negotiation and sponsorship acquisition, with a proven track record of creative problem solving and critical thinking. 2.5+ years of experience planning and directing major events, awards shows, fundraisers and membership events.
Hospitality background of 5+ years. Awarded Employee of the Year 2021 at Courtyard by Marriott for exceptional service and leadership.
Overview
4
4
years of professional experience
Work History
Operations Manger, Event Director, Tourn. Director
Ocean City Marlin Club
05.2022 - 01.2025
- Built high-performing teams in different areas of the clubhouse by providing mentorship, guidance, training and opportunities for professional growth.
- Enhanced team collaboration through regular open communication, employee meetings, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas and suggestions.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Planned and Directed up to 7 fishing tournaments per year
- Planned and Directed all club events, awards banquets and private membership events.
- Managed social media accounts
- Designed all menus, tournament brochures, advertisements and posters.
- Established and maintained yearly membership databases
- Established and maintained Inventory spreadsheets
- Established and maintained Calcutta spreadsheets
- Helped with sub-committees with-in the club ie: Ladies Auxiliary, The Marlin Club Crew of OC and the Fishing Committee
- Maintained membership meeting notes
- Creating new designs & Ordering of Merchandise for the clubhouse and tournaments
Front Desk Receptionist
Courtyard by Marriott
05.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Assisting with housekeeping when needed.
- Assisting Engineering when needed.
- Employee of the month Oct 2021.
- Employee of the Year 2021
Education
High School Diploma -
Stephen Decatur High School
Berlin06-2002
Skills
- Creative direction
- Vendor negotiation
- Sponsorship acquisition
- Event Coordination
- Creative problem solving
- Critical thinking
- Team leader as well as a team player
Timeline
Operations Manger, Event Director, Tourn. Director
Ocean City Marlin Club
05.2022 - 01.2025
Front Desk Receptionist
Courtyard by Marriott
05.2021 - 05.2022
High School Diploma -
Stephen Decatur High School
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